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Auto Repair
Rak Motors
Category: Auto Repair
Al Yousuf Motors Workshop RAK, , is an auto body shop. The company offers a range of services includ...
Category: Auto Repair
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Category: Auto Repair
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Category: Motorcycle Repair
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Category: Auto Repair
AUTO NATION CARS is a pre-owned car showroom. The company offers services as a car dealer, auto brok...
RAK Motors is a comprehensive automotive service provider. The company offers a wide range of services including car repair and maintenance, ensuring vehicles are kept in optimal condition. As an auto body shop, they handle repairs to vehicle exteriors, and their auto painting service provides professional finishes. Their auto repair shop addresses various mechanical issues. Additionally, as a motor vehicle dealer, the company offers sales of vehicles.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the provided data. While the average rating of 4 out of 5 from 117 reviews suggests a generally favorable perception, a subset of reviews indicates significant dissatisfaction and negative experiences.
Service Quality:
Positive feedback highlights efficient service, timely completion of work, and effective communication, particularly praising the professionalism and expertise of specific staff members. Conversely, negative reviews point to issues with commitment fulfillment, communication breakdowns, and a perceived lack of follow-through, leading to unresolved issues and frustration.
Common Themes:
A recurring positive theme is the commendation of specific individuals for their professionalism and service quality. Conversely, negative themes center around unfulfilled promises, poor communication regarding repair processes and timelines, and difficulties in resolving issues with the business and insurance providers.
Final Assessment:
Based on the available information, RAK Motors demonstrates strengths in certain areas, particularly through the positive impact of dedicated staff members and efficient service delivery for some customers. However, the presence of strongly negative reviews highlighting issues with communication, commitment, and problem resolution indicates inconsistencies in service quality. While the majority of customers appear satisfied, the negative feedback suggests potential areas for improvement in managing customer expectations, ensuring clear communication, and consistently delivering on promises to maintain a high standard of reliable service.
Bad customer service I got approved from my insurance to fix my car in their garage but they escaped from doing their work and till now no reply, I advise do not deal with them
had a best experience in the RAK Workshop from the ease of receiving the car with experienced and good repair service and finished the car at the specified and agreed time. I would like to thanks and praise Mr. Khalid Ghul who was very easy to communicate with and very experienced in doing his job. I would like to advise this workshop for the ease of reception, experienced in doing their jobs and delivery the car at the specified and agreed time.
I appreciate Khalid's efforts as he is one of few people who acts professionally with knowledge and respect. My overall experience with RAK Motors is excellent.
My experience with this company turned to be a big nightmare. I would like to warn other customers not to deal with them and be careful for what they promise.
Not happy with the service of RAK Motors. given wrong commitment.better to choose AL FUTTAIM MOTORS or ARABIAN MOTORS. Still following the sales person from last 4-5 day, but not getting proper response. So never choose RAK Motors
Sent my ls430 few times and every time they Don't miss and special thanks to Khaled really wholesome person and always helping and transparent with the details, highly recommend ☺️👍
Thank you Khalid for the excellent service
Thank you Khalid. You are very professional, dedicated and always deliver results above expectations. As one of RAK motors workshop customers I’m very satisfied with your service and work ethics. It’s a pleasure dealing with you. Keep up your excellent performance.
Very bad experiance with them, they convinced me that they will send total loss quotation instead of repairing and also told me i can repair my car even after sending total loss quotation and later they skipped saying we cant repair, as quotation can be send one time only. Still my case is pending with them and insurance. suggested not to lisen them and take decision on your behalf.
الكراج سيء وادارته سيئة .. تأخر في المتابعه وعادي تحط سيارتك وتردجع بعد يومين تلاقيها على حالها
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