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Auto Repair
Radman.ae
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Radman.ae, known as Radman Auto Accessories, is a business specializing in automotive parts and services. The company offers a range of products including car accessories, auto springs, tires, and wheels. Their services cater to various automotive needs, providing customers with options for enhancing and maintaining their vehicles.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.4 out of 5 from 131 reviews. Many customers express satisfaction with the service, professionalism, and expertise, particularly for Jeep and 4x4 vehicles. Affordable pricing and a comprehensive range of parts and accessories are frequently highlighted as strengths.
Service Quality:
While many reviews praise the quality of work, particularly for specialized repairs like shock absorbers, there are notable instances of negative experiences. Issues reported include incorrect information regarding part availability, inability to complete repairs, and concerns about the quality of parts used, leading to potential damage to vehicle electronics. There are also complaints regarding poor customer service, rudeness, and inconsistent pricing.
Common Themes:
Recurring positive themes include the team's expertise with Jeep and 4x4 vehicles, reasonable rates, and a wide selection of parts. Conversely, negative themes center around communication breakdowns regarding part availability, inconsistent service quality, and issues with customer interaction and pricing transparency.
Final Assessment:
Based on the available data, the business demonstrates a strong capability in serving the Jeep and 4x4 community, offering specialized knowledge and a good range of products at competitive prices. This is reflected in the high overall rating. However, the presence of negative reviews highlighting issues with part availability, service consistency, and customer service indicates areas for improvement. While the business appears to deliver high-quality service for many customers, the reported negative experiences suggest that reliability may not be uniform across all interactions. Potential customers should consider the overall positive trend but also be aware of the reported inconsistencies.
After 6 months of changing the headlights with them, the low quality and wronglly wired lights drained the battery and damaged the car electronics.
Always a great service from everyone at Radman with very reasonable rates. They have such a comprehensive range of both parts and accessories.
Bad service. They are looking forward to get as much money as they can. They change the price of the same item multiple times. Not good place
Had a very good experience at Radman. They could repair my Jeep Wrangler shocks that most well known garages could not do or would tell me to replace the entire part. Mr. Abdul Kareem from Radman is very good at his work and was to the point. I recommend Radman to jeepers.
I didn’t like their work at all, asked for part on phone advised new piece is available, when reached there only the display piece, I accepted that however they couldn’t fix it and waste my time in theirs.
I didn’t like their work at all, asked for part on phone advised new piece is available, when reached there only the display piece, I accepted that however they couldn’t fix it and waste my time in theirs.
I visited this shop today to lift my Jeep Wrangler, and I couldn't be more satisfied with the service! The prices are incredibly good and genuine, making it a great value for anyone looking to upgrade their vehicle. The team is highly professional and truly experts in Jeep and 4x4 cars. I highly recommend this shop to anyone needing reliable and skilled service for their off-road vehicle.
Poor competence. Waist of money and time.
Professional stuff friendly and there prices is affordable
Very rude customer service. Just call to ask for spare part price.
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