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Computer Repair
PROACTIV TECNO SOLUTIONS
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PROACTIV TECNO SOLUTIONS is a business that offers a comprehensive range of technology services. The company offers computer services, including support and maintenance. They provide expertise in closed-circuit television (CCTV) systems, covering both installation and supply. PROACTIV TECNO SOLUTIONS also offers computer consulting services, assisting clients with their technology needs. The company is involved in computer hardware, acting as a manufacturer and supplier. They provide computer networking services, ensuring reliable connectivity. Security is a key focus, with the company offering computer security services and security system installation and supply. Additionally, PROACTIV TECNO SOLUTIONS operates as a computer software store, providing various software solutions.
Customer Sentiment: Overall customer sentiment appears mixed, leaning towards negative based on the provided reviews and average rating. While some customers express satisfaction with the service and experience, a significant portion highlights negative experiences. Service Quality: The quality of service delivery is inconsistent. Positive feedback mentions good service and well-experienced staff. However, negative reviews strongly criticize the lack of professionalism, ineffective problem resolution, and poor communication, indicating potential issues with service reliability and technical expertise in certain instances. Common Themes: Recurring themes in the negative feedback include a lack of solutions, unfulfilled promises of callbacks, extended resolution times, and unprofessional conduct. Conversely, positive feedback centers on good service and experienced personnel. Final Assessment: Based on the limited sample of reviews and the provided average rating, the business demonstrates variability in its service delivery. While some customers have positive experiences, the prevalence of negative feedback regarding technical proficiency, communication, and problem resolution raises concerns about the overall consistency and reliability of the services offered. Potential customers should consider these mixed reviews when evaluating the business.
Exceptional and reliable professional services.
If only there's 0 star! I wouldn't recommend this group! NO SERVICE NO SOLUTIONS AT ALL!!! They are liars! They came to our office leave the device on the floor and left without installing it!!!
providing good service, well experience staff
the IT are not professional. they are only good at talking but they do not provide pro[er solutions. it will take weeks or even months or you are even lucky if the technical problems are solved.they do not answer calls. they keep on saying we will call you soon but they actually do not call and explain the problem especially Manish. I will not recommend this company. its is just frustrating dealing with them
Well expirenced and good services Good work
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