iSTYLE Apple Premium Reseller Abu Dhabi Mall

Shop No. D46, Abu Dhabi Mall - 10th St - Abu Dhabi

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Business Listing

Auto Repair

Mobile Phone Repair

iSTYLE Apple Premium Reseller Abu Dhabi Mall

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About iSTYLE Apple Premium Reseller Abu Dhabi Mall

iSTYLE Apple Premium Reseller Abu Dhabi Mall is a business that specializes in Apple products and services. The company offers a wide range of Apple devices, including iPhones, iPads, Macs, and Apple Watches. As an electronics store, the company provides customers with the latest Apple technology and accessories. Additionally, the company offers mobile phone repair services, catering specifically to Apple devices. This includes troubleshooting, diagnostics, and repairs for various issues that may arise with iPhones and other Apple mobile devices. The company aims to provide a comprehensive experience for Apple users, from purchasing new devices to maintaining and repairing existing ones.

AI Generated Sentiment, based on recent reviews:


Customer Review Analysis: iStyle Abu Dhabi Mall

Overall Customer Sentiment:
Based on a large volume of reviews (587 total with an average rating of 4.7 out of 5), the overall customer sentiment towards iStyle Abu Dhabi Mall is overwhelmingly positive. The high average rating indicates a strong level of customer satisfaction.
Service Quality and Strengths:
A significant number of reviews highlight exceptional customer service as a key strength. Customers frequently praise the staff for being helpful, knowledgeable, patient, and polite. Specific individuals are often mentioned positively for their assistance. The efficiency and smoothness of the purchase process, including product setup, are also recurring positive themes. The availability of a variety of accessories is appreciated by customers.
Areas for Improvement and Weaknesses:
While the majority of feedback is positive, a few reviews point to areas needing attention. Concerns were raised regarding the collection of personal data for warranty purposes, which some customers felt was unnecessary and potentially misleading. Instances of unaccommodating staff and the inclusion of unrequested items in bills were also reported. Furthermore, there were reviews indicating misleading information provided regarding product warranties (specifically AppleCare and international warranty) and water resistance, as well as pressure to purchase additional accessories or services. Lack of updated information on Google Maps regarding store hours was also mentioned.
Common Themes:
Recurring positive themes include excellent staff interaction, efficient service, and product availability. Negative themes revolve around perceived pressure tactics, misleading information, and occasional issues with staff demeanor and billing accuracy.
Final Assessment:
Considering the high volume of reviews and the strong average rating, iStyle Abu Dhabi Mall generally delivers high-quality and reliable service. The business excels in providing a positive and helpful customer experience, largely driven by knowledgeable and attentive staff. However, addressing the concerns raised regarding data collection practices, ensuring transparent and accurate product information, and maintaining consistent service standards across all staff members would further enhance the customer experience and solidify the business's reputation for trustworthiness. Customers are advised to verify product details and warranty information independently when making significant purchases.

Amenities
Batteries Credit cards In-store pick-up On-site services Same-day delivery Wheelchair-accessible car park Wheelchair-accessible entrance Delivery
Map
Overall Google Reviews
4.7 (587 reviews)
Review 1 of 10
I
4.7222222222222 (7341 reviews)
Member since
May, 05 2025
Location
Shop No. D46, Abu Dhabi Mall - 10th St - Abu Dhabi, Abu Dhabi, United Arab Emirates
9 Listings 0 Followers
Business Hours
Monday 10:00 AM - 12:00 AM
Tuesday 10:00 AM - 12:00 AM
Wednesday 10:00 AM - 12:00 AM
Thursday 10:00 AM - 12:00 AM
Friday 10:00 AM - 01:00 AM
Saturday 10:00 AM - 01:00 AM
Sunday 10:00 AM - 12:00 AM
Services
Electronics store
Mobile phone repair shop
Contact Seller
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