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Auto Repair
Power House Auto Garage & Car Wash
Category: Auto Repair
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Power House Auto Garage & Car Wash is a comprehensive automotive service provider. The company offers a wide range of services including auto repair, auto body work, and auto glass repair. For those looking to customize or maintain their vehicles, the company provides a selection of car accessories and operates as a paint store. Essential maintenance services such as oil changes, tire repair, and wheel alignment are also available. Additionally, the company features a car wash and employs skilled mechanics to address various automotive needs.
Overall Customer Sentiment:
Based on a collection of 250 reviews with an average rating of 4.6 out of 5, the overall customer sentiment towards Power House Garage appears largely positive. Many customers express satisfaction with the quality of work, particularly for complex repairs and restorations, and highlight the professionalism and helpfulness of specific staff members. However, a notable minority of reviews indicate significant dissatisfaction, primarily related to unresolved issues after service and perceived lack of expertise or care in certain instances.
Service Quality and Common Themes:
Positive feedback frequently mentions the ability of the garage to restore vehicles to a "brand new" condition and successfully address complex mechanical and cosmetic issues, including paint jobs and error code fixes. The value for money is also highlighted in several positive reviews, with some customers finding the service worth a slightly higher cost compared to cheaper alternatives. Transparency and customer loyalty are also mentioned as strengths.
Conversely, negative reviews consistently point to issues where initial repairs did not resolve the underlying problem, requiring subsequent visits or repairs at other garages. Concerns about the thoroughness of diagnostics and the effectiveness of repairs are raised. There are also instances of dissatisfaction with the cleanliness of vehicles after service and perceived rudeness or lack of proper communication from staff. Waiting times for services like car washes are also mentioned as a negative point.
Final Assessment:
Power House Garage demonstrates a capacity for delivering high-quality service, particularly in complex repair and restoration work, which contributes significantly to its high average rating. The positive interactions with specific staff members and the perceived value for money are strong points. However, the recurring theme of unresolved issues after initial service in a portion of the reviews suggests potential inconsistencies in diagnostic accuracy or repair execution. While the majority of customers appear satisfied, the negative feedback highlights areas for improvement in ensuring all issues are fully addressed and maintaining consistent service quality across all types of repairs and customer interactions. Potential customers should consider the overall positive trend but also be aware of the reported instances of unresolved problems.
15 years in dubai never been to such a wonderful garage , my 2007 lexus completely restored to a brand new condition, and the price is super reasonable, error codes fixed , paint job done beyond perfection , the best place to fix your car , all my issues were printed on a paper and attached to the car and check marked when each issue was resolved, Mr.Jobin the manager is the only guy in my life I met who tries to reduce the cost on un necessary repairs , Guys it’s a great job keep it up , highly recommend, top notch quality and budget friendly
At Power House garage, I finished polishing my car today. Supervisor Mr. JITHIN gave me the best customer service, and Mr. JISHNU did incredibly professional work that truly made my car seem brand new. Power House is the place to go if you want to give your car a new look at a reasonable cost.
company people come to service not talking with properly every supervisor has full attitude if you want to wash only one washing area so washing I wait for more than 2 hours one side headlight not working hit charge me more than more three time extra not even one time power house people supervisor tok rudely such a bad service
Disappointed ☹️
I brought my FJ Cruiser in for service and spent 1,400 to replace the parts they recommended. However, when I got the vehicle back, it still had the same issues. I returned to the garage after two days, and they repeated the same diagnostic process, yet the problem remained unresolved.
Frustrated, I decided to take my car to a reputable garage, where they quickly identified and fixed the issues. This experience has been disappointing, as it felt like either they didn’t care enough to thoroughly address the problem or they lacked the expertise to fix it properly. I expected much better for the cost and trust I placed in them.
Disappointed ☹️ I brought my FJ Cruiser in for service and spent 1,400 to replace the parts they recommended. However, when I got the vehicle back, it still had the same issues. I returned to the garage after two days, and they repeated the same diagnostic process, yet the problem remained unresolved. Frustrated, I decided to take my car to a reputable garage, where they quickly identified and fixed the issues. This experience has been disappointing, as it felt like either they didn’t care enough to thoroughly address the problem or they lacked the expertise to fix it properly. I expected much better for the cost and trust I placed in them.
Gave my 2006 V6 Prado for an engine gasket replacement and major service on the engine after crossing 300k kms. They took a while to do the work but gave me the car back in excellent condition. Driven the car on long trips after that with no issues at all. They’re also good with accommodating small requests for the car without making a fuss. I’d say they’re a bit pricey but given my experience with cheaper repair shops in the past, i think they just might be worth the little extra I paid.
Outstanding service, the Garage is strategically located in DIP 1, the access roads are very easy to navigate. The level of professionalism which one receives as a customer is simply the best, It’s highly recommended and they will never disappoint you at all. Very loyal to customers and transparent in whatever they do. Appreciate the service l received from Bestin and Jobin. Thank you so much and keep up the great work gentlemen
Took my Audi there as the engine had to be done. They "fixed" the engine and also changed the AC evaporator which costed me 10K. The first disappointment happened after they called me to collect the car. The interior of the car was filthy dirty, the headliner was saggy and there were scratches in the painting. I had to spend more 1.5k to fix that. After only two months driving the car, the engine browned and had to be replaced, which costed me more 20k. It didn't take long before the AC evaporator started leaking, and again, more repairs.
Took the car in for an interior cleaning and wash. 4 days later, various stains still remain, the mats are unclean and exterior unwashed. The petrol station would have done a better job, in an hour!!
Tried the place after seeing the reviews, unfortunately. Both, reviews and the workshop, look to be a hoax.
Visit at your risk!
Waste of time such a bad experience
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