Phone Zone Mobile

شارع ١ - دبي The Meadows Village 4.2 400 reviews Shopping mall - Dubai

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Business Listing

Mobile phone Repair

Mobile Phone Repair

Phone Zone Mobile

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About Phone Zone Mobile

Phone Zone Mobile is a business that specializes in mobile phone services. The company offers a range of services including mobile phone repair, addressing various issues to get devices back in working order. As a cell phone store, they likely provide new and used mobile phones for sale. Additionally, the company offers cell phone accessories, providing customers with items such as cases, chargers, and headphones to complement their devices.

AI Generated Sentiment, based on recent reviews:


Customer Review Summary

Overall Customer Sentiment:
Based on a total of 9 reviews with an average rating of 4.1 out of 5, customer sentiment appears generally positive, although there are notable exceptions. The majority of feedback indicates satisfaction with the services provided, while a significant minority expresses strong dissatisfaction.
Service Quality:
Positive feedback highlights excellent and fast service, with successful phone repairs and positive outcomes. Customers appreciate the quality of the repair work. However, there is a concerning report of a customer receiving a potentially counterfeit product, which raises questions about product authenticity and quality control.
Common Themes:
Recurring positive themes include efficient service and successful repairs. Negative themes center around staff behavior and product authenticity. Specifically, there are multiple mentions of poor staff conduct and one serious accusation regarding the delivery of a fake mobile device. Negotiable pricing is also mentioned positively.
Final Assessment:
The business demonstrates strengths in providing effective and timely repair services, contributing to a generally positive average rating. However, the negative feedback regarding staff behavior and the serious issue of a potentially counterfeit product are significant concerns that detract from the overall perception of reliability and quality. While the business appears capable of delivering high-quality repairs, inconsistencies in customer service and product integrity need to be addressed to ensure a consistently positive and trustworthy experience for all customers. The high average rating suggests that positive experiences are more frequent, but the severity of the negative feedback warrants attention.

Map
Overall Google Reviews
4.1 (9 reviews)
Review 1 of 5
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4.4 (141 reviews)
Member since
May, 05 2025
Location
شارع ١ - دبي The Meadows Village 4.2 400 reviews Shopping mall - Dubai, Dubai, United Arab Emirates
2 Listings 0 Followers
Business Hours
Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 10:00 PM
Saturday 10:00 AM - 10:00 PM
Sunday 10:00 AM - 10:00 PM
Services
Cell phone accessory store
Cell phone store
Mobile phone repair shop
Contact Seller
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