Orange Auto - Repair Specialist for Range Rover, Nissan, Mitsubishi, Toyota

Round About - 9th St - Nadd Al Hamar - Dubai

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Business Listing

Auto Repair

Air Conditioning Repair Auto Repair

Orange Auto - Repair Specialist for Range Rover, Nissan, Mitsubishi, Toyota

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About Orange Auto - Repair Specialist for Range Rover, Nissan, Mitsubishi, Toyota

Orange Auto, a repair specialist for Range Rover, Nissan, Mitsubishi, and Toyota, offers a comprehensive range of automotive services. The company offers expert auto repair and maintenance, including specialized services for auto air conditioning and electrical systems. Customers can also find a car battery store and a tire shop for their replacement needs. For vehicle aesthetics, the company offers car detailing and window tinting services. Additionally, the company provides convenient oil change services. For those needing transportation assistance, chauffeur services are also available.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on a total of 601 reviews with an average rating of 4.7 out of 5, the overall customer sentiment towards Orange Auto appears to be overwhelmingly positive. A significant majority of customers report positive experiences, highlighting satisfaction with various services offered. However, a small but notable number of negative reviews indicate areas for improvement.
Service Quality and Strengths:
Positive reviews frequently commend the professionalism, knowledge, and helpfulness of the staff, with specific individuals like Ms. Nazia, Suhair, Aamer, and Amir being mentioned for their exceptional service. Customers express satisfaction with the quality of work, particularly for services like ceramic paint protection and window tinting. The business is also praised for its clean and well-equipped facility. The ability to troubleshoot complex issues and provide clear explanations is highlighted as a strength.
Areas for Improvement and Weaknesses:
The negative reviews primarily focus on issues related to diagnosis accuracy, pricing transparency, and after-sales service, particularly concerning warranty claims and resolving issues that arise after initial service. Instances of incorrect diagnoses leading to repeated visits and additional costs are reported. Concerns about inflated labor charges for simple services and a lack of accountability for issues potentially caused by their work are also raised. The handling of warranty claims, specifically regarding tire defects, is cited as a significant point of dissatisfaction.
Common Themes:
Recurring positive themes include excellent customer service from specific staff members, high-quality results for certain specialized services, and a professional environment. Negative themes consistently revolve around diagnostic accuracy, pricing fairness, and the handling of post-service issues and warranty claims.
Final Assessment:
Considering the high average rating and large volume of positive reviews, Orange Auto generally appears to deliver high-quality and reliable service for a majority of its customers. Their strengths lie in specialized services and the positive interactions facilitated by key staff members. However, the recurring issues highlighted in the negative reviews, particularly concerning diagnostic reliability, pricing practices, and after-sales support, suggest areas that require attention to ensure consistent customer satisfaction across all services and situations. Potential customers should be aware of these potential inconsistencies, particularly for complex repairs or warranty-related matters.

Amenities
Mechanic Oil change Toilet Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Map
Overall Google Reviews
4.7 (601 reviews)
Review 1 of 10
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4.4333333333333 (1862 reviews)
Member since
May, 05 2025
Location
Round About - 9th St - Nadd Al Hamar - Dubai, Dubai, United Arab Emirates
3 Listings 0 Followers
Business Hours
Monday 10:00 AM - 12:00 AM
Tuesday 10:00 AM - 12:00 AM
Wednesday 10:00 AM - 12:00 AM
Thursday 10:00 AM - 12:00 AM
Friday 10:00 AM - 12:00 AM
Saturday 10:00 AM - 12:00 AM
Sunday 10:00 AM - 12:00 AM
Services
Auto air conditioning service
Auto electrical service
Auto repair shop
Car battery store
Car detailing service
Car repair and maintenance ser...
Chauffeur service
Oil change service
Tire shop
Window tinting service
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