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Mobile phone Repair
Ophone For Mobile Trading
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Ophone For Mobile Trading is a business that offers a range of technology-related services. The company offers mobile phone repair, addressing issues with various devices. They also function as a cell phone store, providing options for purchasing mobile phones. Additionally, the company offers computer networking services, assisting with setting up and maintaining computer networks. They operate as a computer store, offering computers and related equipment. The company provides computer support and services, helping customers with technical issues and maintenance. Finally, they operate as a general repair service business, indicating a broader scope of repair capabilities beyond just phones and computers.
Customer Review Summary
Overall Customer Sentiment:
The overall customer sentiment is overwhelmingly positive, as indicated by the high average rating of 4.9 out of 5 stars across 74 reviews. Customers generally express satisfaction with the services provided.
Service Quality:
Based on the provided reviews, the business appears to deliver high-quality service. Positive feedback highlights the quality of repairs, the helpfulness and positive attitude of the staff, and the overall positive experience. One review specifically mentions a situation where a mistake was acknowledged and rectified without charge, demonstrating a commitment to customer satisfaction even when issues arise.
Common Themes:
Recurring positive themes include the quality of repairs, the helpfulness and positive demeanor of the staff, and the overall positive experience with the business. A notable area for improvement, mentioned in one review, is the need for better phone call management, specifically answering calls or returning missed calls promptly.
Final Assessment:
Based on the high average rating and the positive feedback in the provided reviews, the business appears to deliver high-quality and reliable service. The staff is consistently praised for their helpfulness and positive attitude. While there is a minor area for improvement in phone communication, the overall sentiment and the handling of a service issue suggest a commitment to customer satisfaction. The business is likely a reliable choice for the services it offers.
A very vibrant staff and helping. The people working are so amazing Modern and good stuff..🥰
Good
Happy to have my iPhone mobiles service at this shop so amazing
My mobile panel was changed by this shop, but when I received my phone after repair, it had low visibility on screen. First, I thought that maybe brightness was low, but that was max high. Then I asked the concerned person, he checked the phone and he realised that the panel was OK, but there was another issue with the motherboard chip. And it was his mistake. And he apologised for the time wasted. And he didn't take money on the panel, which he changed. That was pretty good. Should be Improve: Please answer every single call. But if you missed someone's phone call please call him back.
Ok
Rasheed is a very nice attendant, his attitude is superb. When next I come, I will like to meet him.
Very good shop, nice quality, good people, we like it
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