ADNOC Service Station | Al Dhafrah (930)

Sheikh Rashid Bin Saeed St - Al Danah - E18 01 - Abu Dhabi

A
Business Listing

Air Conditioning Repair

Auto Repair

ADNOC Service Station | Al Dhafrah (930)

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About ADNOC Service Station | Al Dhafrah (930)

ADNOC Service Station | Al Dhafrah (930) is a business that offers a variety of services to its customers. The company offers a convenience store, providing a range of everyday items. For vehicle maintenance, the company offers a car wash and oil change service. Customers can also enjoy a coffee shop, deli, pastry shop, and sandwich shop for food and beverage options. Additionally, the company offers a pressure washing service.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on a total of 392 reviews with an average rating of 4.2 out of 5, the overall customer sentiment appears to be generally positive. However, the provided sample of 10 reviews reveals a mixed bag of experiences, indicating potential inconsistencies in service delivery.
Service Quality and Key Strengths:
Several positive reviews highlight efficient and thorough service, particularly for oil changes. Specific staff members are commended for their professionalism, attentiveness, and honesty. The car wash facility is also noted as a positive addition. The availability of multiple service bays and 24-hour operation are seen as advantages, contributing to reduced waiting times.
Weaknesses and Areas for Improvement:
Conversely, negative feedback points to significant issues. Recurring problems include non-functional payment terminals, lack of necessary tools for specific vehicle types (e.g., Ford Raptors), and instances of poor communication and perceived dishonesty regarding recommended services and pricing. Some customers reported unsatisfactory car wash results and concerns about the quality of oil change services, including incorrect oil types being used. There are also mentions of staff attitude and a lack of customer focus in some instances.
Common Themes:
The reviews consistently touch upon the quality and efficiency of the oil change service, staff professionalism, pricing transparency, and the functionality of payment systems. The car wash is also a recurring topic, with both positive and negative feedback.
Final Assessment:
While the high average rating suggests a generally positive customer base, the detailed reviews reveal areas requiring attention. The business demonstrates strengths in efficient service delivery and positive staff interactions in some cases. However, inconsistencies in service quality, issues with payment systems, and concerns regarding transparency and staff attitude in certain instances detract from the overall customer experience. To consistently deliver high-quality and reliable service, the business should focus on addressing these specific weaknesses, ensuring all staff are adequately trained and equipped, and maintaining transparent communication with customers.

Amenities
Credit cards Free of charge street parking Free parking lot On-site services Wheelchair-accessible car park Wheelchair-accessible entrance
Map
Overall Google Reviews
4.2 (392 reviews)
Review 1 of 10
A
4.1518987341772 (22795 reviews)
Member since
May, 05 2025
Location
Sheikh Rashid Bin Saeed St - Al Danah - E18 01 - Abu Dhabi, Abu Dhabi, United Arab Emirates
79 Listings 0 Followers
Business Hours
Monday 12:00 AM - 11:59 PM
Tuesday 12:00 AM - 11:59 PM
Wednesday 12:00 AM - 11:59 PM
Thursday 12:00 AM - 11:59 PM
Friday 12:00 AM - 11:59 PM
Saturday 12:00 AM - 11:59 PM
Sunday 12:00 AM - 11:59 PM
Services
Car wash
Coffee shop
Convenience store
Deli
Oil change service
Pastry shop
Pressure washing service
Sandwich shop
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