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Auto Repair
Nissan Fujairah - Showroom - Arabian Automobiles LLC
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Arabian Automobiles LLC, operating as Nissan Fujairah - Showroom, is a Nissan dealer and car dealer. The company offers a range of services including the sale of new and used Nissan vehicles. They provide financing options to assist customers with their purchases. Additionally, the company offers vehicle maintenance and repair services, including routine servicing, parts replacement, and more complex repairs, all performed by trained technicians. Customers can also find genuine Nissan parts and accessories at the dealership.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning slightly positive based on the provided average rating of 3.9 out of 5 from 113 reviews. While some customers express high satisfaction with the sales process and specific staff members, others report significant negative experiences related to showroom accessibility, service quality, and post-sale support.
Service Quality:
Strengths in service quality are highlighted by positive interactions with sales staff, particularly regarding product knowledge and helpfulness in the car buying process. However, weaknesses are evident in operational aspects such as inconsistent showroom hours and issues with vehicle preparation and post-sale service, including reported problems with repairs and cleanliness.
Common Themes:
Recurring positive themes include praise for specific sales personnel and the overall new car buying experience. Conversely, negative themes frequently mention unexpected showroom closures, poor handling of service requests, and a perceived lack of attention to detail in vehicle delivery and post-sale follow-up. There are also mentions of issues with specific branches.
Final Assessment:
Based on the available data, the business demonstrates strengths in its sales team and the initial car purchase experience for some customers. However, inconsistencies in operational reliability, particularly regarding showroom accessibility and post-sale service quality, detract from the overall customer experience. While the average rating suggests a generally acceptable level of service, the recurring negative feedback points to areas requiring significant improvement to ensure consistent high-quality and reliable service delivery across all customer touchpoints.
Best Nissan Showroom in Arabian Automobiles company with the best Staff they are very supportive and the have very strong product information
Came to the showroom at 7:15 pm on a Sunday and it was closed, even though the showroom officially closes at 8:00 pm i was dismissed by a Nissan employee.
Bad first impression
Came to the showroom at 7:15 pm on a Sunday and it was closed, even though the showroom officially closes at 8:00 pm i was dismissed by a Nissan employee. Bad first impression
I recommend this Nissan showroom to any one want to buy new car. Best staff specially Mr. Fadi he helped me alot to finish me deal as soon as possible
Osama Mohamed salse manager is professional and helping the customer ,patient when he assiste you.he will do his best to make the customer satisfied . i advice the customer to make the deal with him . he is helping me to select my car from his showroom even i am from Abu Dhabi . and his showroom in alfujira thanks mr. osama hope more succeed for you. in Arabian automobiles( Nissan )
Theres no Renault fujairah.
They need to change their operating hours. I went there at 2pm and found them closed. I was told to come back at night (8.30pm)
Very bad I went there two for my vehicle and they dont know how to adjust
اسوء فرع تعاملت معاه فرع الفجيرة تسليم متاخر وما في اي اهتمام للاسف وراح اكتب تقرير وارفعه للاداره الرئيسية في دبي وانصح التعامل مع المسعود للسيارات
لاشي ينصح من حسب رأي شخصي لان جربت هالشيء كانت السيارة تدخل هواء موديلها 24 و السيارة دفعت لها مبلغ يركبون ستيكر ع الأبواب 4 و ركبوا الستيكر تعبان و و متبطل و السيارة استلمتها وصخه و بعدها قدمت شكوى كلمني شخص يقول انه مدير و قال فالك طيب وابشر و يوم رحت وديت السيارة نفس ماهي ماتغير شيء و السيارة وصخه و بدون تعقيم و ها أنا الحين بدون سيارة يومين قلت لهم الخطأ من عندكم كيف اروح و ارجع كلها خساير مب بلاش نفس الكلام القهر يقول السيارة اوكي يوم صورت فيديو قال لي لا بسوي بسوي لك سؤال من يعوضني عن تاكسي ! واهمال و يرجع لي ما خسرته ؟
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