Nasir Kalaji Auto Maintenance Workshop

**Revised Review:**

After noticing the overwhelmingly positive ratings for this garage, I decided to trust them with my car insurance claim. Unfortunately, my experience has been deeply disappointing, and I feel compelled to share my concerns to help others make informed decisions.

For the past three months, I’ve been repeatedly assured that the delay in repairs is due to their purchaser not yet ordering a critical part. Despite my frequent follow-ups, the responsibility to check on progress has consistently fallen on me, as they have not proactively provided updates or shown basic courtesy in communication. In an effort to resolve the issue, I even offered to cover mobile credit costs to facilitate prompt notification once the part arrives—a gesture that was met with indifference.

While I acknowledge that delays can occur in any business, the complete lack of transparency, accountability, and customer care has left me questioning how such practices align with their otherwise stellar reputation. Potential customers should be aware that timelines and communication here may not meet reasonable expectations.

I sincerely hope the management addresses these operational and service gaps to prevent others from enduring similar frustration.

An extremely disappointing experience. What should have been a simple fix for minor dents and scratches took over a week. The real shock came when I got the car back—now covered in multiple new scratches on the left-side doors, all due to their cramped parking space where other cars’ doors constantly hit yours. But the worst part? The outright arrogance of the workshop owner. While his team acknowledged certain mistakes and were willing to correct them to keep customers satisfied, he was the one making things worse with his dismissive and confrontational attitude.

Normally, you’d expect a business owner to take responsibility and ensure mistakes are fixed for the sake of their reputation—but here, it’s the complete opposite. No wonder so many customers leave frustrated and dissatisfied. I witnessed this firsthand both when dropping off and picking up my car. On top of that, the workmanship was far below average, especially considering the ridiculously high prices they charge. The sheer number of negative reviews says it all, and based on my experience, I wouldn’t be surprised if the few positive ones aren’t genuine. Avoid this place at all costs.

An extremely disappointing experience. What should have been a simple fix for minor dents and scratches took over a week. The real shock came when I got the car back—now covered in multiple new scratches on the left-side doors, all due to their cramped parking space where other cars’ doors constantly hit yours. But the worst part? The outright arrogance of the workshop owner. While his team acknowledged certain mistakes and were willing to correct them to keep customers satisfied, he was the one making things worse with his dismissive and confrontational attitude. Normally, you’d expect a business owner to take responsibility and ensure mistakes are fixed for the sake of their reputation—but here, it’s the complete opposite. No wonder so many customers leave frustrated and dissatisfied. I witnessed this firsthand both when dropping off and picking up my car. On top of that, the workmanship was far below average, especially considering the ridiculously high prices they charge. The sheer number of negative reviews says it all, and based on my experience, I wouldn’t be surprised if the few positive ones aren’t genuine. Avoid this place at all costs.

First of all, I would like to thank the team who have handled the repair and maintenance of my car. All the staff were responsive, polite, skilled, and professional. I appreciate the effort, time, and services that they gave to repair my car. Mam Jilby is very responsive as well in all my follow-ups and inquiries. I highly recommend NK Garage.

I had an extremely disappointing experience at NK Autoshop, one of the only two repair shops approved by my insurance. I took my Range Rover in on November 6 for minor repairs—a small scratch on the tailgate and a small crack on its cover panel. The manager promised it would be ready by Friday or Saturday, but it wasn’t finished until the following Tuesday. I had to chase them with multiple calls and messages, and despite promising to call back, they never did. Each time, I was vaguely told the car was “still under paint.”

When I finally got the car back, the poor quality was immediately obvious. The remote for the tailgate no longer works, and when I opened it manually, I found sticky black paste smeared around the side panels which stained my hands and shirt. To make things worse, the sealing around the back light was so poorly done that it’s now exposed to water and dirt (see attached picture).

My car was in excellent condition before this repair, but now I’m left with a dirty door panel with sticky black paint and damaged sealing. NK Autoshop clearly doesn’t care about customer satisfaction or quality. Their work was careless, and they showed zero respect for my time or my vehicle. I deeply regret bringing my car here and am appalled that my insurance company forces customers to use such an unprofessional shop.

Avoid NK Autoshop if you care about your car!

I recently had some damage to my car, including a few dents on the right side, a broken mirror, and several scratches. I was recommended this garage by my car insurance, and I’m so glad I went with them! The team did an absolutely fantastic job, my car looks brand new again. The service was quick, efficient, and the quality of work is outstanding. I’m extremely happy with the results and would highly recommend this garage to anyone in need of car repairs. Great experience from start to finish!

Professional work helped me well to restore my car in a very short period of time. Highly recommended for all kinds of body works Thank you

Thank you very much to Mohammed Aighanem for your kind advices, professionalism and efficiency. I highly recommend. They are fast and very precautious to details. I will come back for sure

Worst experience ever! This garage acts like they’re doing you a favor by fixing your car. No urgency, no updates, and outright ignored my requests. If you value your time and sanity, go elsewhere.

Worst garage i had ever seen specially with the owner himself, staff talking in better way but the owner always saying i don’t cars about customers, the most important to make the insurance company satisfied.
I received my car with more problems and i am going to fix it by myself in other garage.
Really don’t think to go there.