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Auto Repair
nano auto care center
Category: Auto Repair
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Category: Bicycle Repair
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Category: Bicycle Repair
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Nano Auto Care Center, operating under the business name Nano Auto Care, is a car wash business. The company offers a range of services including exterior washes, interior cleaning, detailing packages, and ceramic coating applications. They provide various wash options to suit different needs, from basic washes to comprehensive detailing that covers both the interior and exterior of the vehicle. Additional services like waxing, polishing, and tire shining are also available. The company focuses on providing thorough cleaning and protection for vehicles.
Overall Customer Sentiment:
Based on a significant volume of reviews (546 total with an average rating of 4.6 out of 5), the overall customer sentiment appears largely positive. Many customers express high satisfaction with the results of services such as ceramic coating, polishing, and PPF application, often noting a significant improvement in their vehicle's appearance. The business is frequently described as highly recommended for these specific services.
Service Quality and Strengths:
Key strengths highlighted by positive reviews include the quality of work for ceramic coating, polishing, and PPF application, with cars often described as looking "brand new" or like a "showroom car." Professionalism and good customer care are also mentioned positively, particularly regarding the willingness to address feedback and rectify issues. The availability of various options and a 10-year warranty for certain services are seen as valuable. The location and availability of parking are also noted as convenient.
Areas for Improvement and Weaknesses:
Despite the generally positive feedback, several negative reviews point to significant areas for improvement. Issues with nano car cleaning resulting in damage to sensors and a lack of accountability from management are serious concerns. Negative experiences with car tinting, specifically regarding bubbling and warranty validity, are also reported. Furthermore, some customers have expressed dissatisfaction with the quality of services like "9H refresh," feeling they received less than expected and questioning the honesty of the business regarding promised refresh services. Customer service issues, such as perceived attitude from staff and difficulty with warranty claims, are also noted.
Common Themes:
Recurring positive themes include the effectiveness of ceramic coating, polishing, and PPF in enhancing vehicle appearance and the professionalism of the staff in certain instances. Conversely, recurring negative themes revolve around inconsistent service quality, particularly with tinting and specific cleaning/refresh services, issues with warranty claims, and concerning instances of damage and poor customer service/accountability from management.
Final Assessment:
While the business demonstrates a strong capability in delivering high-quality results for services like ceramic coating, polishing, and PPF, as reflected in the high average rating and numerous positive reviews, there are significant inconsistencies and concerning issues reported in other areas. The negative feedback regarding damage, warranty disputes, and poor customer service in specific instances indicates potential weaknesses in quality control, staff training, and management responsiveness. Customers considering this business should be aware of the positive track record for certain services but also exercise caution and potentially seek clarification on warranty terms and service procedures, particularly for tinting and cleaning services. The business has a solid foundation of satisfied customers but needs to address the reported issues to ensure consistent quality and customer trust across all service offerings.
Aiman deal with me very well. Was able to understand my concerns regarding car scratches. Done complete ceramic and very happy with the results. Highly recommend!
Excellent service...... Looks like new showroom car after service.... Highly recommended 👌 👍
Front end guy showing more attitude when I asked to see method of car wash. May they are not interested to see new customers, management must think about keeping right people at right place .!
Good for car wash
Not recommended for car ceramic👎🏻
Guys, don’t consider this place. I went there for service 9H refresh. I ended up with less than a normal polish. When I showed the supervisor (accountant) he called one of the workers to start polishing and removing the stains/glue that was still there part by part since I looked deeply. They are not honest as they just want to sell you the first time then they promise for a refresh every year but actually you end up paying for a car wash only.
I did ceramic coating and polishing my car looks brand new and shiny. Vert satisfied with with their service.
I went there for nano car cleaning today, they ruined my front sensors as they pushed it and they fell back, I was at the shop when I realized that there was an error in the sonar system.
I called the manager there & he tried to fix it with the other workers and unfortunately they even ruined the whole system as they had to unplug the sensors and pull them hard in order to put them back.
They even tried to accuse that am lying and the system was already broken.
Finally I went home with a whole broken system and the manager there refused to take any responsibility or to even to say sorry for whatever they did there.
I already set a complaint at DED and will make sure that this shouldn’t happen to anyone else.
Once you wash your car here, you’ll never do it anywhere. I’ve done my tesla tint too, full coverage and customized based on glass darkness. Professional staff and quality work.
PPF coating and tinting done for my newly purchased Tesla Model Y. Very good service and customer care is excellent. They love hearing customer feedback and are ready to rectify in case of any defects. Good value for money and provides 10year warranty. The service center located in the Dragon Mart 2 parking and got plenty of free parking lots. Professional and quality work. Various options available in PPF and you can select as per your budget and specific requirements .
Very bad quality car tinting that bubbles immediately.... be aware guys their claim about 10 years warranty covers the efficiency only and not the installation. So with their bad quality installation, your tint will pull off after 6 months and the whole warranty thing won't be valid! Once you get back to them with a claim they treat you like you are trying to get advantage of them!