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Motorcycle Repair
Motomania Motorcycle Trading
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Motomania Motorcycle Trading is a business specializing in motorcycles. The company offers services as a used motorcycle dealer and operates as a motorcycle shop. Their services include the buying and selling of pre-owned motorcycles, providing a selection for customers looking for used bikes. As a motorcycle shop, they likely offer related services such as maintenance, repairs, and potentially parts and accessories for motorcycles.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.5 out of 5 across 82 reviews. Many customers express satisfaction with their purchases and the longevity of the motorcycles acquired.
Service Quality:
The business is recognized for its motorcycle sales and servicing capabilities. Positive feedback highlights good experiences with purchasing motorcycles and effective servicing. However, a significant weakness is identified in parts availability and communication. Instances of customers being informed a part is available, only to find it is not upon arrival, point to potential issues with inventory management or communication protocols.
Common Themes:
Recurring positive themes include the quality of motorcycles sold and the effectiveness of the servicing provided. The primary negative theme revolves around inaccurate information regarding parts availability, leading to customer frustration and wasted travel. The mention of a car cleaning center suggests an additional service offered, though its impact on overall sentiment is not clearly discernible from the provided reviews.
Final Assessment:
Based on the available data, the business generally delivers high-quality and reliable service in its core areas of motorcycle sales and servicing, contributing to a strong overall average rating. However, the inconsistency in parts availability and communication represents a notable weakness that negatively impacts customer experience. Addressing this specific issue is crucial for enhancing overall customer satisfaction and reinforcing the business's reputation for reliability.
I bought motorcycle from them with 900km only today the motorcycle have done 160,000 km i almost ride this motorcycle all over world it was very good experience to deal with them I recommend this place to all biker Thanks Mr Eshagh
I called to know if they have a certain part available and the one who answered said “yes the part is available , come and check it here in the shop”. I come from Abudhabi and i just wanted to pick the part. Once arrived, they started search of part and later they said its not available?? So come-on you made me drive from abudhabi after confirming the availability of part and once i reach after 2 hour drive you say the part is out of stock ........... worst workshop in UAE
Its a very good place to buy a bike and they know how to service the bike will
Its our showroom and our garage we provide best services for customers
With motomania there have car cleaning center. You can polish your car exterior and interior.
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