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Motorcycle Repair
Moto tech service and repair center
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Moto Tech Garage is a motorcycle repair shop. The company offers a range of services including general maintenance, diagnostics, and repairs for various motorcycle makes and models. They specialize in engine work, electrical systems, brake services, and tire changes. Moto Tech Garage also provides custom modifications and performance upgrades.
Customer Sentiment:
Overall customer sentiment appears overwhelmingly positive, as reflected in the high average rating of 4.9 out of 5 from 125 reviews. Many customers express high satisfaction with the service provided, highlighting professionalism, expertise, and positive outcomes. However, a notable negative sentiment exists regarding misdiagnosis and cost in a specific instance.
Service Quality:
The business demonstrates a strong track record of providing excellent service for a range of motorcycle needs, including repairs, maintenance, and upgrades. Positive reviews frequently mention the staff's professionalism, experience, and willingness to go "above and beyond." The ability to handle complex issues and manage external services like respraying is also noted as a strength. Conversely, a significant weakness is highlighted in one review where an electrical issue was misdiagnosed, leading to unnecessary expense and a lack of resolution.
Common Themes:
Recurring positive themes include the staff's expertise, the quality of work performed, and a commitment to customer satisfaction. The ability to address various motorcycle models and issues is also evident. The primary negative theme revolves around the potential for misdiagnosis and the associated financial implications, suggesting a potential area for improvement in diagnostic procedures, particularly for complex electrical problems.
Final Assessment:
Based on the provided data, the business generally delivers high-quality and reliable motorcycle repair services. The high average rating and numerous positive reviews indicate a strong reputation and consistent customer satisfaction. The staff's professionalism and expertise are key strengths. However, the isolated but significant negative feedback regarding a misdiagnosis highlights a potential vulnerability in handling certain types of repairs. While the overall picture is highly positive, addressing the root cause of diagnostic errors would further enhance the business's reliability and customer trust.
An excellent place to bring your motorbike for repairs, maintenance, upgrades, or even just a wash. The service is outstanding, with very professional and highly experienced staff. I highly recommend it.
Bought a preowned ZX10R that needed some work. The team was very helpful and transparent at every step of fixing the bike (from diagnosis to ordering the necessary parts, doing some cosmetic mods on the bike), now it rides like a charm. Highly recommend this garage for their professionalism and quick turnaround time in fixing my bike. Genuinely a happy customer.
I took my ZX14 to Ed and the team just after getting it - I wanted someone to look her over and I was not disappointed - Ed and the team worked what felt like a miracle with the engine and the fixes. Later I asked him to help me get the bike resprayed and although not at his place he managed the entire process. He busted a gut to get the right paint shop and the results are just stunning - the bike looks a million dollars and I am so pleased with the result. It is incredible - thank you Ed amazing.
Just want to thank wassim and the other technician, sorry I didn’t get his name for the outstanding service provided to me yesterday afternoon. I called and asked if they could refit some indicators and brake pads on my Yamaha Bolt. I was able to bring the bike in the same day and they went over and above to ensure the job was completed. I am so glad I found this workshop and will certainly be back again!! 6 stars guys!
Not recommendedat all, I had electricity prblom with my zx6r they asked to change stator & regulator and for sure buttry was dead, after few days of fixing I had same problem, they asked 4k again to fix it, I decided to send it to another garage they found out it was a problem with a wiring fixed for 250 AED 😅 since that time it worked perfectly with me.
I'll not recommend to anyone they are west of money.
Not recommendedat all, I had electricity prblom with my zx6r they asked to change stator & regulator and for sure buttry was dead, after few days of fixing I had same problem, they asked 4k again to fix it, I decided to send it to another garage they found out it was a problem with a wiring fixed for 250 AED 😅 since that time it worked perfectly with me. I'll not recommend to anyone they are west of money.
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