Minutes

Al Ghurair Centre - Deira - Dubai

M
Business Listing

Air Conditioning Repair

Minutes

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About Minutes

Minutes, operating under the business name Minutes, is a repair service business. The company offers a range of services including watch repair, shoe repair, key cutting, and engraving. They specialize in fixing various types of watches, restoring and maintaining footwear, duplicating keys, and personalizing items through engraving.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on a significant volume of reviews (257 total) and an exceptionally high average rating of 4.9 out of 5, the overall customer sentiment towards this repair service business is overwhelmingly positive. The vast majority of customers express high levels of satisfaction with the service received.
Service Quality and Strengths:
Key strengths highlighted in the reviews include the speed and efficiency of repairs, particularly for common issues like phone and laptop fixes. Several technicians, notably Jerald, are consistently praised for their expertise, professionalism, and ability to quickly diagnose and resolve problems. Customers appreciate the clear communication throughout the repair process and the provision of helpful advice. The staff is frequently described as courteous, pleasant, and attentive, contributing to a positive customer experience. The ability to handle a range of repairs, from minor fixes to more complex device issues, is also a noted positive.
Areas for Improvement and Weaknesses:
While the positive feedback is dominant, a small number of reviews indicate areas for potential improvement. These include instances of unsatisfactory screen protector installations and issues with device functionality after a repair attempt. Concerns were also raised regarding the cost of certain services (e.g., watch battery replacement) and the availability of technicians. One review specifically cautioned against iPhone repairs based on a negative experience.
Common Themes:
Recurring positive themes include the speed of service, the expertise and professionalism of specific technicians (especially Jerald), and the overall positive demeanor of the staff. Negative themes, though less frequent, point to inconsistencies in certain repair types and potential issues with post-repair device functionality in isolated cases.
Final Assessment:
Considering the high volume of positive reviews and the exceptional average rating, this repair service business generally delivers high-quality and reliable service. The consistent praise for specific technicians and the overall positive customer interactions are strong indicators of a well-performing operation. While there are isolated instances of negative experiences, these appear to be outliers within the broader context of customer feedback. The business demonstrates a strong capacity for efficient and effective repairs, supported by a generally professional and customer-focused staff.

Amenities
Wheelchair-accessible car park Wheelchair-accessible entrance
Map
Overall Google Reviews
4.9 (257 reviews)
Review 1 of 9
M
4.83 (21242 reviews)
Member since
May, 05 2025
Location
Al Ghurair Centre - Deira - Dubai, Dubai, United Arab Emirates
30 Listings 0 Followers
Business Hours
Monday 10:00 AM - 11:00 PM
Tuesday 10:00 AM - 11:00 PM
Wednesday 10:00 AM - 11:00 PM
Thursday 10:00 AM - 11:00 PM
Friday 10:00 AM - 12:00 AM
Saturday 10:00 AM - 12:00 AM
Sunday 10:00 AM - 12:00 AM
Services
Repair service
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