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Computer Repair
Speedy Technical Services
Category: Electronics Repair
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Speedy Technical Services, , is a versatile service provider. The company offers a wide range of technical and repair services. This includes mobile phone and computer repair, along with the sale of cell phone accessories. Speedy Technical Services also provides key duplication, printing services, and printer repair. Furthermore, the company offers shoe repair, stamp services, and watch repair, making it a comprehensive solution for various repair and technical needs.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.9 out of 5 across 275 reviews. Many customers express satisfaction with the service received, the quality of products, and the helpfulness of staff.
Service Quality:
While a significant portion of reviews highlight positive service experiences, particularly regarding staff knowledge and assistance, there are notable instances of negative feedback concerning technical service and repair outcomes. Issues raised include unresolved problems after multiple visits, unexpected additional costs, and concerns about the reliability of repairs, specifically for computer services.
Common Themes:
Recurring positive themes include affordable pricing, good product quality, and helpful and knowledgeable staff members, with specific individuals frequently mentioned for their positive contributions. Conversely, a significant negative theme revolves around the technical repair service, particularly for laptops, with customers reporting issues arising after initial repairs and dissatisfaction with subsequent charges and outcomes. Warranty and after-sales service are also cited as areas needing improvement in some instances.
Final Assessment:
Based on the provided data, the business generally delivers a high-quality and reliable service, as evidenced by the overwhelmingly positive average rating and numerous positive reviews. Strengths lie in customer interaction, product quality, and pricing. However, the negative feedback regarding technical repair services, particularly for computers, represents a significant area for improvement. Addressing these specific concerns is crucial to ensure consistent service quality across all offerings and maintain the business's strong reputation.
Don't trust!!!! i have bad experience with the technicians not the shop hope that they give action for this because good company like this soon it will be closed.
I had a bad experience regarding with the service with your technician and technical with lap top,I bring my lap top at the shop and its working well but it is slow only so that’s why i ask the technician what he can do to make it faster so he do the lap top and he charge me for 150 already.then after two days it shot down and it show in the screen that it is hards disk error now and the technician is saying to much already now he’s charging me for 400aed for the hard drive and 60aed for the cable and it smell fishy already.hope the management can see this thing or investigate what is happening because you will loose your customers if you will regularly make this kind of problem.
Mr. Naveed is very nice person. Have complete knowledge of the products on display. I am very happy with the product, purchased.
Product from Break Protection Speedy Technical Services is genuine and best. I took the service from their Al Ghurair Centre. Mr Naveed was very good at handling the customer and providing top quality service.
Staff was very accommodating and helpful,lots of offer thanks naveed.
Thank you so much for the good service and the product has affordable prices and the quality is amazing. The salesperson Ms.Donna is really helpful and nice. Keep it up.
Thanks to Naveel and Donna for assisting what i needs . They are very helpful and knowledgeable for their products. Will Keep on coming back . And recommend to my friends and family.
الخدمة جدا سيئة والكفالة مجرد كلام غير قابل للتطبيق والخدمة بعد البيع جدا سيئة لقد عدت اليهم 4 مرات من اجل عطل بسيط ولم يقوموا باصلاحه..