Mahboob Electrical Services L.L.c

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About Mahboob Electrical Services L.L.c

Mahboob Electrical Services L.L.C. is a business specializing in a range of electrical and mechanical services. The company offers expert electric motor repair and sales, catering to various needs. Additionally, the company provides comprehensive air compressor repair services, ensuring efficient operation of these vital machines. For climate control, the company offers air conditioning repair services to keep systems running smoothly. They also provide air duct cleaning services, contributing to improved air quality.

AI Generated Sentiment, based on recent reviews:

Customer Review Summary

Overall Customer Sentiment:
Based on the provided reviews and overall rating data, customer sentiment appears mixed but leans towards positive. While the average rating of 4.5 out of 5 suggests a generally favorable perception, a significant portion of the detailed feedback highlights negative experiences related to customer interaction and perceived pricing practices.
Service Quality:
Positive feedback specifically commends the quality of technical services, particularly in the area of induction motor rewinding, noting quick turnaround and high quality. This indicates a strength in the core technical offerings. However, negative reviews strongly criticize the customer service aspect, describing interactions as poor and unprofessional, with specific mentions of abusive language.
Common Themes:
Recurring positive themes center on the technical expertise and quality of repair services, especially for induction motors. Conversely, a prominent negative theme revolves around poor customer service and communication, with multiple reviewers expressing dissatisfaction with the demeanor and language used by staff. Another recurring negative theme is the perception of being overcharged or "ripped off."
Final Assessment:
The business demonstrates technical proficiency in its core services, particularly electric motor repair and rewinding, which is a significant strength. However, the consistent negative feedback regarding customer service and perceived pricing issues presents a notable weakness. While the high average rating suggests many customers have positive experiences, the severity of the negative comments regarding staff behavior and pricing cannot be overlooked. Potential customers should weigh the reported technical quality against the documented concerns about customer interaction and pricing transparency when making a decision. Addressing the customer service issues appears crucial for improving overall customer satisfaction and reputation.

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