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Auto Repair
Malik Brothers Auto Repair Workshop
Category: Auto Repair
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Malik Brothers Auto Repair Workshop is an auto repair shop. The company offers a range of services including general auto repair, maintenance, and diagnostics. They specialize in addressing various vehicle issues to ensure optimal performance and safety.
Overall Customer Sentiment:
Based on a large volume of reviews (448 total) and a high average rating (4.7 out of 5), the overall customer sentiment appears to be overwhelmingly positive. However, a small but significant number of negative reviews highlight specific areas of concern, particularly regarding paint services.
Service Quality:
Positive reviews frequently commend the shop for its professionalism, expertise, and efficient service delivery. Customers appreciate the clear communication, transparent pricing, and timely completion of work, leading to improved vehicle performance. Conversely, negative feedback predominantly focuses on the quality of paint jobs, citing issues such as cracking, fading, uneven application, and premature peeling. There are also reports of issues with mechanical repairs and disputes over pricing and warranty claims.
Common Themes:
Recurring positive themes include friendly and knowledgeable staff, effective diagnosis of issues, transparent pricing, and timely service. Negative themes consistently revolve around poor paint quality, lack of durability in paintwork, and issues with rectification of problems. There are also mentions of perceived dishonesty or unreliability in addressing customer complaints and warranty issues, particularly concerning paint services.
Final Assessment:
While the high average rating and numerous positive reviews suggest that the business generally provides reliable auto repair services, the recurring negative feedback regarding paint quality is a significant concern. Customers seeking paint services should exercise caution and potentially seek alternative providers. For other auto repair needs, the business appears to be a strong contender based on the majority of customer experiences. The discrepancy between the overall positive sentiment and the specific negative feedback on paint services indicates a potential area for improvement within the business's operations.
Bad decisiion to paint my car here.Bad quality paint job only for passing.I was charged 3000 for change color and 3 years warranty.and less than 1 1/2 year already paint cracking and faded .white car become yellowish.I failed car inspection on the 2nd year .i dont want to waste time and repainted my car on anothe garage.
I am so ashamed that I recommended this garage to some of my friends.
Bad decisiion to paint my car here.Bad quality paint job only for passing.I was charged 3000 for change color and 3 years warranty.and less than 1 1/2 year already paint cracking and faded .white car become yellowish.I failed car inspection on the 2nd year .i dont want to waste time and repainted my car on anothe garage. I am so ashamed that I recommended this garage to some of my friends.
Don't go to this shop after they finished the painting their charging me for extra for the polish which we talk about the it was include after he change his mind and the paint quality is not good event after using for 4 months the paint is peeling don't go to this shop worst shop in mussafah don't waste your time and money here
Fraud, i dont recommend this shop. Very bad quality. I asked them to repair the oozing paint but the owner said they cant do anything about it. Dont get fooled by their low price because youll end up paying more to fix their un professional work. The paint on the roof of my car is uneven, like a small bubble everywhere even after the polishing. This shop dont even deserve a 1 star.
I had a great experience at Malik Brothers. The staff was friendly and quickly diagnosed the issue, explaining everything clearly. Their transparent pricing and regular updates were appreciated, and the turnaround time was impressive. The repairs were excellent, significantly improving my car's performance. If you need reliable car service, I highly recommend Malik Brothers for their quality and customer care!
If you’re looking for top-notch car service, Malak Brothers Car Shop is the place to go! From the moment you walk in, you’re met with professionalism, expertise, and a genuine commitment to customer satisfaction. They handle everything with precision and care, from routine maintenance to complex repairs, making sure your car runs like new. The team at Malak Brothers is knowledgeable, honest, and transparent about pricing, so you know exactly what you’re getting. They go above and beyond to make the experience smooth and stress-free. I wouldn’t trust my car with anyone else! Highly recommend to anyone looking for reliable, quality auto service.
Malik was nice in the beginning, after he changed the gear of our car and we faced a lot of new problems and put the car to another mechanic, it turn out that he replaced the wrong gear and refused to give a refund ! I would not recommend!!!
Cheap service for spoiling your car !
They did the painting work of my camaro, changing of color from blue to red. I would say I am satisfied. The team was cooperative and easy to deal with. They finished the work on time. They charged pretty reasonable as well. I would definitely come back again in this work shop. Two thumbs up! Great job!
Very bad experience with this shop and the owner. I gave my car for repaint after fixing the amount. After sometime the owner called me and told that he need some more money to paint the car. The excuse was the quality will be different and best. Since I have no other choice and I need the car as early as possible I said yes. When I got the car, I got shocked. Poor painting quality and in many areas I found oozing dry paint. I got upset and asked him for the rectification works. He didn't do anything and he threaten me to pay the full amount. Dear all, this is my own experience. Please don't go to these kind of people for any business.
We did a great job here. I have been working here for two years and the car service is very good price comfortable, thanks Malik brothers