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Auto Repair
Advanced Auto Accessories Workshop
Category: Auto Repair
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Advanced Auto Accessories Workshop, , is a comprehensive automotive service provider. The company offers a wide range of services including auto repair, auto bodywork, and auto painting. They specialize in auto restoration services, bringing vehicles back to their former glory. Additionally, the company provides car wash services to keep vehicles looking their best. For added comfort and style, they offer professional window tinting services.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the average rating of 4.3 out of 5 from 59 reviews. While a significant portion of customers report positive experiences with service and pricing, a notable number express dissatisfaction with specific aspects of the service provided.
Service Quality:
The quality of service appears inconsistent. Positive feedback highlights reasonable prices, quick service, and helpful staff members. However, negative reviews point to significant issues including alleged dishonesty regarding repairs, unresolved problems, and potentially inflated pricing for basic services. Communication barriers were also mentioned as a challenge.
Common Themes:
Recurring positive themes include affordability and the helpfulness of specific staff members. Conversely, negative themes center around perceived lack of transparency, unresolved mechanical issues after service, and concerns about pricing fairness.
Final Assessment:
Based on the available data, the business demonstrates potential for providing good value and efficient service, as evidenced by the positive reviews and overall average rating. However, the presence of serious negative feedback regarding repair integrity and pricing suggests inconsistencies in service delivery. While some customers experience high-quality and reliable service, others encounter significant issues that undermine trust. Potential customers should consider the mixed feedback and exercise caution, particularly regarding complex repairs and pricing transparency.
Brought my car to do the wiring for the lights I bought, relays, switches and the wire so all they did was connected the wires and charged me 650 for this work?!!!!!!! Seriously? This is a rip-off big time and poor quality
January 29 2023, I brought my car for Alternator problem. The boss told me they're changing it with used part which I agree since it was Late. They took my car somewhere 30mins later the came back saying it is Fixed. I paid him but refuse to give me receipt saying if any problem comeback I will change. I head home but halfway through the car stops turns out with the same problem so I ended up calling for recovery. My car get fixed in one of my trusted garage in Dubai and only to find out that the alternator is the same and never been changed.
Seemed more interested to get more to do a full service than fix the problem I came to them with. The guy at reception hardly understood Arabic or English and had to call someone on the phone to explain.
The place is suitable for mechanical service of car. The Guy named Cris is very energetic and helpful. Price is very reasonable. Time wise very effective, take a prior appointment before visiting for fast service.
Very good service and cooperation by Chris. Very reasonable prices and quick service. Will recommend.
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