Khawajh Used Auto Spare Parts

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About Khawajh Used Auto Spare Parts

Khawajh Used Auto Spare Parts is a used auto parts store. The company offers a wide selection of used auto parts for various makes and models of vehicles. Their inventory includes engines, transmissions, body panels, interior components, and other essential parts. The company provides a cost-effective solution for individuals and businesses seeking replacement parts for their vehicles. They aim to help customers find the specific parts they need to repair or maintain their automobiles.

AI Generated Sentiment, based on recent reviews:

Overall Customer Sentiment:
Based on a total of 86 reviews with an average rating of 3.9 out of 5, customer sentiment appears generally positive, though mixed. A significant portion of reviewers express satisfaction with the business, highlighting positive aspects of their experience. However, a notable minority of reviews indicate dissatisfaction, primarily related to pricing and customer interaction.
Service Quality and Offerings:
Strengths frequently mentioned include a large and comprehensive inventory, particularly for American used cars, and the availability of parts for specific makes like MGC, Ford, and Dodge. Several reviewers commend the quality of parts, describing them as excellent and almost new. The business is also praised for its customer service, with specific mention of professional staff and helpful advice regarding diagnosis and solutions. The availability of courier service for part delivery is also highlighted as a positive.
Common Themes and Weaknesses:
A recurring point of concern among negative reviews is pricing, with some customers finding parts to be overpriced, even exceeding dealership prices in certain instances. Some reviewers also reported negative experiences with customer interaction, describing staff as unaccommodating when discussing prices. While some reviews mention a guarantee and easy exchange process, others indicate a lack of shipping services, contradicting positive mentions of courier delivery. There is also a single review expressing strong negative sentiment towards local garages, though this appears unrelated to the specific business being reviewed.
Final Assessment:
The business appears to offer a valuable service with a wide selection of quality used parts and generally good customer service. The ability to provide parts for specific American makes and offer courier delivery are significant advantages. However, potential customers should be aware of potential inconsistencies in pricing and customer service experiences. While many customers have positive interactions, some have found pricing to be a drawback and experienced less favorable customer interactions. Overall, the business seems to be a reliable option for used auto parts, but potential customers may benefit from verifying pricing and availability beforehand.

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