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Appliance Repair
Honda Car Service & Parts
Category: Auto Repair
Al-Futtaim Honda is the business name of the entity. The company offers a range of services, includi...
Category: Air Conditioning Repair
As the Lexus Service Center in Ras Al Khaimah, located on Sheikh Mohammad Bin Salem Road, I offer co...
Category: Auto Repair
INFINITI Centre Ras Al Khaimah - Arabian Automobiles LLC is a comprehensive automotive business. The...
Category: Auto Repair
INFINITI Service Centre RAK - Arabian Automobiles LLC is a car repair and maintenance service. The c...
Category: Auto Repair
As Nissan Service Centre - Ras Al Khaimah - Arabian Automobiles LLC, I offer comprehensive auto repa...
The business name is Al-Futtaim Honda. The company offers a comprehensive range of services for Honda vehicles. This includes routine maintenance such as oil changes, filter replacements, and fluid checks. They also provide more complex repairs for engines, transmissions, brakes, and electrical systems. Additionally, the company offers genuine Honda parts and accessories. Their services cater to both passenger cars and potentially commercial vehicles, ensuring vehicles are kept in optimal condition for performance and safety.
Customer Sentiment:
Overall customer sentiment appears moderately positive, as indicated by the average rating of 4.1 out of 5 from 81 reviews. While a limited sample of reviews is available, the general tone suggests satisfaction with the service provided.
Service Quality:
Based on the provided reviews, the service quality is perceived as generally good. Positive experiences highlight supportive and knowledgeable staff, particularly service advisors who invest time in explaining and guiding customers. Technical expertise is also mentioned positively, with issues like oil leakage being effectively addressed. However, one review notes that service charges are perceived as high.
Common Themes:
Recurring positive themes include excellent customer service from specific staff members and effective resolution of technical issues. A notable negative theme is the business being closed on Fridays, which impacts weekend accessibility. Another concern raised is the perception of being pressured into accepting offers that may be available elsewhere at a better price and quality.
Final Assessment:
The business appears to deliver generally reliable service, supported by a positive average rating and specific instances of good customer care and technical competence. Key strengths lie in the quality of staff interaction and effective problem resolution. However, areas for improvement include addressing the perceived high service charges, reconsidering the Friday closure to enhance accessibility, and ensuring that customers do not feel pressured into accepting additional offers. While the overall sentiment is positive, addressing these weaknesses could further enhance the customer experience and solidify the business's reputation for high-quality service.
Closed on Friday, so when someone would have free time during the weekend to check out their cars you can't. They also force offers on you, which you can otherwise find outside with better quality and less price
Had a very good experience in servicing my car at honda official service center. The guy name mushtaq was really kind in investing time and explaining/guiding me various things related to my car. There was an oil leakage which they fixed and i can feel the difference in drive as they also service couple of othet things. Overall bundle of thanks for honda team & special thanks to Mushtaq for being kind.
I had a positive experience at the Service Center. Service Advisor Mushtaq was extremely supportive. His customer service was excellent.
Ill take my civic let see what they respond, honda parts r expensive but ling life not like Toyota
Very good staff and experienced technicians. I am happy with their service for my Accord. But service charge is a bit higher.
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