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Computer Repair
Games Store
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Games Store, , is a business that offers a range of services. The company offers products and services typically found in a computer store, including computer desks and computer services. They also provide computer support and services, and function as a computer wholesaler. Additionally, the company offers items and services associated with a toy store business.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.6 out of 5 from a substantial pool of 236 reviews. However, a notable minority of reviews express significant dissatisfaction, primarily concerning communication and service delivery issues.
Service Quality:
The majority of feedback points towards high-quality service, particularly regarding technical expertise, efficiency in repairs, and competitive pricing for computer components and builds. Conversely, a recurring weakness highlighted is inconsistent communication and reliability in meeting promised timelines, leading to frustration for some customers.
Common Themes:
Key strengths consistently mentioned include excellent pricing, knowledgeable and efficient staff, and successful computer repairs and builds. The primary area for improvement is communication regarding order status and delivery, as well as responsiveness to customer inquiries, particularly through provided contact numbers.
Final Assessment:
Based on the available data, the business generally delivers high-quality and reliable service, particularly in the technical aspects of computer sales and service. The high average rating and positive comments on pricing and staff efficiency are strong indicators of customer satisfaction. However, addressing the reported inconsistencies in communication and delivery timelines is crucial to improve the overall customer experience and mitigate negative feedback. While the business excels in many areas, enhancing communication protocols would further solidify its reputation for reliability.
An honest review of an Expert. I have made at least 10 builds from these people their prices are unbeatable and their customer service is top notch if anything they need more expansion/ staff to handle their customer base
Best pc prices thank you game store
just fixed my pc from there the staff are kind and efficient and the prices are amazing would definitely recommend
They said it’s coming a day and it did not come, I called and they said the PC is not ready. They now are saying it’s coming tomorrow morning.
Zero customer service. Even number they are sharing for “better service” is not responding.
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