Future Talent Technology LLC - IT Supplies, CCTV and Structured Cabling Company

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About Future Talent Technology LLC - IT Supplies, CCTV and Structured Cabling Company

Future Talent Technology LLC is an IT company offering a range of services. The company offers computer repair, networking, and comprehensive computer support. They also provide computer security services and operate as a computer service provider. Additionally, the company functions as a computer software store and a computer store. They are a supplier of printing equipment and security systems. The company also offers process server services.

AI Generated Sentiment, based on recent reviews:

Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the average rating of 4.3 out of 5 across 96 reviews. A significant portion of customers express satisfaction with the services provided, highlighting professionalism, efficiency, and positive interactions with staff. However, a minority of reviews indicate negative experiences related to product issues, customer support, and technical expertise.
Service Quality:
Strengths in service quality are frequently mentioned, particularly regarding the effectiveness of repairs, security solutions, and the helpfulness of technicians. The business is commended for its professional approach and ability to deliver innovative solutions. Conversely, some reviews point to weaknesses in product exchange processes and the availability of advertised items, suggesting potential inconsistencies in service delivery.
Common Themes:
Recurring positive themes include the professionalism and skill of the team, efficient problem resolution, and positive customer interactions. The convenience of remote arrangements (like WhatsApp communication) is also noted as a positive. Negative themes center around product issues (specifically a faulty mouse and difficulty with exchange), perceived lack of technical experience in some instances, and poor customer support in isolated cases. Parking difficulties in the area are also mentioned as a practical challenge for customers.
Final Assessment:
Based on the available data, Future Talent Technology generally delivers high-quality and reliable service, as evidenced by the strong average rating and numerous positive reviews. Their strengths lie in technical expertise, efficient service delivery, and positive customer interactions. However, the business should address the reported issues with product exchanges, ensure consistent availability of advertised items, and investigate the instances of perceived poor customer support and technical inexperience to further enhance customer satisfaction and maintain its positive reputation.

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