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Appliance Repair
Future Home Appliances Service Centre
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Future Home Appliance Service Centre, operating under the business name Future Home Appliance, is a company specializing in appliance repair and sales. The company offers comprehensive appliance repair services, addressing issues with various household appliances. They also function as an appliance store, providing customers with options for purchasing new appliances. A key area of expertise for Future Home Appliance is washer and dryer repair, offering specialized services for these essential laundry appliances. The company offers a range of services to meet the needs of customers requiring appliance maintenance, repair, or replacement.
Customer Review Analysis: Appliance Repair Services
Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 4.5 out of 5 from 83 reviews, customer sentiment appears to be largely positive. Many customers express satisfaction with the speed and effectiveness of the repair services. However, a significant minority of reviews indicate negative experiences, primarily related to pricing, technician knowledge, and service reliability.
Service Quality:
Positive feedback frequently highlights prompt service, successful repairs, and knowledgeable technicians. Specific individuals are occasionally mentioned for their excellent work. Conversely, negative reviews point to issues such as incorrect diagnoses, recurring problems after repair, and perceived overcharging for parts and labor. There are also complaints about poor communication and scheduling issues.
Common Themes:
Recurring positive themes include efficient service delivery and successful resolution of appliance issues. Negative themes consistently revolve around concerns about pricing transparency, the expertise of some technicians, and the reliability of repairs, with some customers experiencing subsequent malfunctions. The cost of parts and the value for money are also points of contention in negative feedback.
Final Assessment:
While the majority of customers appear to have positive experiences with this appliance repair service, as reflected in the high average rating, the negative reviews raise valid concerns. The business demonstrates strengths in providing timely service and effective repairs in many instances. However, inconsistencies in technician knowledge, pricing practices, and the reliability of repairs are areas that require attention. Potential customers should consider the overall positive trend but also be aware of the reported issues regarding cost and service consistency.
Charge you 50 aed for inspection then advise to take the washing machine to the work shop which is inconvenient
Prices very expensive charge me 100 for a used spare parts which didn’t cost him a penny
I do not recommend this place
Don't go with this Fu.......... Home app, I called fridge repair for service, they came charged 250 AED for timer actully the price in Amazon 30 AED only, again with in a day got faulty, I called they Fu..... Home app, they asked me to send company I need to pay extra 350 AED for replacing other things, then wht the fu.... They tested and charged earlier 250 AED for timer
Worst experience worst Tech poor knowledge technicians,
Don't waste your money go with Good company
DONT YOU EVER GO IN TO THIS SHOP THESE ARE FRAUD!!!
THEY MY WASHING MACHINE GET REPAIRED, BUT NOW ONLY COME BACK WITH MORE PROBLEM !!!
BETTER BUY NEW ONE THAN GO TO THIS PLACE !!!
I’m glad my friend recommend me this site when I needed it the most and they did a great job fixing my fridge that has been not working for almost 2 weeks so instead of buying a new one I recommend trying the service in this future home company. They very efficient and service satisfied.
Mohammad and team was very helpful and they did a wonderful job in repairing my Microwave. The support is very much appreciated. The team was very knowledgable and was willing to assist to any extend.
Mr Javed Khan was very prompt and excellent in his work. He worked on our dryer and found the problem immediately and sorted it with the required resources. I definitely recommend him.
No knowledge for repair. Worst service ever faced from this shop. Do not even try to call them. They create drama like they are very professional and when they get you agree on service, boom your money will be wasted.
The service was perfect and they are so fast , and Ehtsham and junaid are the best
Very bad service.. not honest people .. i spend 5 hours waiting for them and at 9pm texted me and said he cant come today and tomorrow the charges will be 50AED more
Very friendly, professional and quick service. The guys came and fixed our washing machine in one day. Highly recommend.
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