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Computer Repair
First Emirates Computers and Technical Services LLC
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First Emirates Computers and Technical Services LLC is a business that offers a wide range of services related to technology and office supplies. The company offers services as a camera store, cable company, cell phone store, computer networking service, computer service, computer store, fiber optic products supplier, mobile phone repair shop, printer repair service, and stationery wholesaler. This diverse offering suggests that First Emirates caters to both individual consumers and businesses, providing solutions for their computing, communication, and office needs, including sales, installation, maintenance, and repair of various electronic devices and related products.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.4 out of 5 across 115 reviews. However, a notable minority of reviews express significant dissatisfaction, highlighting a potential inconsistency in service delivery.
Service Quality:
Strengths in service quality are evident in positive feedback regarding technical expertise and efficient repair turnaround times. Conversely, weaknesses are highlighted by complaints about poor communication, lack of responsiveness, and perceived unprofessionalism in management.
Common Themes:
Recurring positive themes include affordable pricing and the business being a comprehensive solution for IT needs. Negative themes consistently revolve around communication breakdowns, unresponsiveness, and issues with management or internal operations.
Final Assessment:
Based on the available data, the business generally provides a high-quality and reliable service, supported by a strong average rating and positive comments on technical proficiency and value. However, the presence of strongly negative reviews, particularly concerning communication and management, suggests areas for improvement to ensure a consistently positive customer experience for all. Addressing these inconsistencies is crucial for maintaining and enhancing the business's reputation for reliability.
Dealing with the company is not good and very bad. I contacted them more than once and there was no response. The office went to explain the reason for the lack of response and lack of interest. They told me that the manager is on vacation. If the manager is on vacation, there must be someone on his behalf. This is not good. I recommend not dealing with them.
hi, i need 4GBX2 Rams for Dell Inspiron I5 N5010 if have send me a message with price new or used its ok.
The repair technician Safwan is very good. He has very good knowledge and understanding of the hardware system and always provides a solution that works best in the customers interest. The company’s turnaround time for repairs too is very quick.
This shop offers incredibly affordable pricing and truly is an all-in-one solution for all IT needs. Highly recommended!
Worst company i have ever seen...No proffessionalism..Infact ,the management is worst.They dont even have any basic company policies..I dont know about there services,but working there was really worst experience in my life.I dont even recommend a single star,but since we cannot post comment without star i gave a star. I usually dont review anything,but i am reviewing here coz of the worst experience there.
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