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Auto Repair
Fasttrack Emarat Rajhan
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Fasttrack Emarat Rajhan, , is a comprehensive automotive service provider. The company offers a wide range of services including car repair and maintenance, auto air conditioning service, and auto body shop services. They also function as an auto parts store, providing necessary components for repairs. For performance optimization, the company offers auto tune-up services. Additionally, they serve as a battery store, car accessories store, and car battery store. Essential maintenance like oil change service is available, and they operate as a tire shop, offering tire sales and services.
Customer Sentiment:
Overall customer sentiment appears highly positive, reflected in the high average rating of 4.9 out of 5 from a significant number of reviews (68 total). Many customers express satisfaction with the service provided.
Service Quality:
Reviews frequently highlight the professionalism, knowledge, and helpfulness of the staff. Specific employees are often mentioned positively for their expertise and customer interaction. The service is described as fast and efficient. However, there are instances where customers feel the pricing for services rendered, such as an oil change, is high compared to competitors and that expected additional services like a car wash were not included.
Common Themes:
Recurring positive themes include knowledgeable and professional staff, excellent customer service, and efficient service delivery. A notable negative theme is the perception of high pricing for basic services and a lack of value compared to competitors, particularly concerning the inclusion of additional services.
Final Assessment:
Based on the provided data, the business generally delivers high-quality and reliable service, as evidenced by the overwhelmingly positive average rating and numerous positive comments regarding staff and efficiency. The key strength lies in the expertise and customer-centric approach of the employees. However, the business should address concerns regarding pricing and perceived value for money, particularly for standard services, to ensure consistent customer satisfaction across all aspects of their offering.
It was ok. The guy seated inside the cabin was trying to make a big bill. For the price that I paid got only oil change. Same price other place so many things will be done. Here, I didn't even get car wash.
It was ok. The guy seated inside the cabin was trying to make a big bill. For the price that I paid got only oil change. Same price other place so many things will be done. Here, I didn't even get car wash.
Thank you Mr Prasad and Mr Jana Priyan as always as team you have taken care for my car for last 2 years right every two months maintenance and I will recommended for the best service and price please visit Dubai, Max Metro Station Petrol Station Service Center for right and quality service by Fasttrack 👍👍👍👍🌞
The Advisor Mr. Janapriya and Mr. Ruben have been very forthcoming. I am comfortable entrusting them with my family car blindly. Their patience and professionalism generates trust. They devote ample time catering to the needs of my car. Thank you FastTrack for having such people on board. You service offers sheer value.
The team, Vijay ,prasad,toufiq, janapriyan, all were very helpful and was able to bring to a solution all my doubts ... actually during the work there were customers who came there with queries and they were more than happy to multitask and answer questions and do minor repairs..Fastrack company needs to appreciate such employees...
Very good service, fast and professional. Mr. Reuben was very knowledgeable of what he was doing and explained everything with details. Great with customer service and very helpful.
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