Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Air Conditioning Repair
Emergency AC Service & Repair | Top Technician Available 24/7
Category: Electronics Repair
iPoint Electronics Mena Bazar is a business operating as an electronics store, cell phone store, and...
Category: Computer Repair
RHM Computers LLC is a business specializing in various computer-related services. The company offer...
Category: Appliance Repair
The business name of the entity is AC, Refrigerator & Washing Machine Repair Dubai. The company offe...
Category: Mobile phone Repair
One Ten Mobile Phone Trading L.L.C. is a mobile phone repair shop. The company offers a range of ser...
Category: Mobile phone Repair
Mobile Master is a business specializing in the repair of mobile phones and laptops. The company off...
Home Fixit UAE is a business that offers a range of services including air conditioning repair, HVAC contracting, machine maintenance, and plumbing. The company provides emergency AC service and repair with technicians available 24/7. They specialize in fixing various AC issues and ensuring systems are running efficiently. Their HVAC services cover installation, maintenance, and repair of heating, ventilation, and air conditioning systems. Additionally, they offer general machine maintenance services and plumbing solutions for residential and commercial needs.
Customer Review Summary
Overall Customer Sentiment:
Analysis of the provided reviews indicates a mixed customer sentiment. While the average rating of 4 out of 5 suggests a generally positive perception across the total of 28 reviews, a significant portion of the detailed feedback highlights serious concerns.
Service Quality and Reliability:
Several reviews raise significant issues regarding service quality and reliability. Recurring themes include poor workmanship, unresolved issues requiring multiple follow-ups, and a lack of responsiveness to customer complaints. Specific instances of work not resolving the initial problem and subsequent failure to address the issue are noted.
Common Themes and Weaknesses:
Key weaknesses identified in the detailed reviews include perceived high costs, unreliability in scheduling and follow-up, and a lack of professionalism. Multiple reviewers reported difficulties in getting the company to return to fix problems and instances of unresponsiveness. Allegations of operating without proper licensing and engaging in dishonest practices are also present in the detailed feedback. Conversely, one positive review specifically commends a particular technician for their service, suggesting potential inconsistency in staff performance. Another positive review highlights fast response to emergencies, affordability, and effective problem resolution without unnecessary replacements.
Final Assessment:
Based on the available data, while the overall average rating is positive, the detailed reviews reveal significant inconsistencies in service delivery and customer experience. The recurring issues of unreliability, poor follow-up, and allegations of unprofessional conduct and lack of licensing raise serious concerns about the business's ability to consistently deliver high-quality and reliable service. Potential customers should consider these points carefully, weighing the positive feedback against the significant negative experiences reported.
Do not use this company! Unprofessional and overcharge I complained several times that what they did, did not resolve my issues with my plumbing smells, they did come back and said now it def wont smell anymore but after that the smell continued to come and till today they dont answer the calls or have the decency to come back and resolve the issue. They do not have even a professional license to provide this service!
Expensive and not reliable, you have to follow up with them like 1000 time and call them to come , it's like they don't want to do business. Only one technician that I can recommend that you should ask for if you deal with them which is usman that why I gave them a star other than that all other staff would have given them any rating
I'm very grateful to this services company because of the fast response to emergency case , affordable price and fixing the issue without unnecessary replacement of the whole unit
Stay away from this company, they did for me a very bad job when I ask them to come again and fix it they start to lay, our team out of country, tomorrow we send someone and no one come,we will check with our team all this bla bla ...
This is a scam company, stay away at all costs. They lie to you and do not have license to operate. They don’t give you receipt because they are not registered. I have reported to police. They promised to fix a crack in my bathtub, with 6 months warranty. They broke half of my bathtub, did the worse job and said the next day they will come and fix it. They blocked me off whats app and blocked my number and disappeared. I cant reach anyone. They stole some items from my home as well. STAY AWAY from them.
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy