Dluxe Service Centre

Nadd Al Hamar - Dubai

D
Business Listing

Auto Repair

Air Conditioning Repair Auto Repair

Dluxe Service Centre

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About Dluxe Service Centre

Dluxe Service Centre, operating under the business name Dluxe World, is a comprehensive automotive service provider. The company offers a wide range of services including car repair and maintenance, auto air conditioning service, auto electrical service, and auto tune-ups. They also specialize in car detailing, tire repair, wheel alignment, and window tinting. Dluxe Service Centre aims to provide a complete solution for vehicle owners, addressing various needs from routine maintenance to specialized repairs and cosmetic enhancements.

AI Generated Sentiment, based on recent reviews:


Customer Sentiment:
Overall customer sentiment appears mixed, with a significant portion expressing high satisfaction while a notable minority report negative experiences. The average rating of 4.3 out of 5 across 520 reviews suggests a generally positive perception, but the presence of strongly negative feedback indicates areas for improvement.
Service Quality:
Positive reviews frequently highlight professionalism, speed, and quality of work, particularly for routine services like oil changes and accident repairs. Specific mentions of addressing electrical faults affordably and using original parts for major services are positive indicators. However, negative reviews raise concerns about the quality of complex repairs (e.g., BMW brake and programming issues), cars being returned in worse condition, and lack of post-service checks (e.g., programming, missing parts).
Common Themes:
Recurring positive themes include efficient service, professional staff (with specific individuals mentioned positively), and comfortable waiting facilities. Conversely, negative themes center around poor customer service, lack of transparency in pricing and quotations, issues with the quality of repairs for certain problems, and concerns about trustworthiness and communication regarding service outcomes. The issue of cars not being cleaned after service is also mentioned.
Final Assessment:
Based on the provided data, the business demonstrates the capacity to deliver high-quality and reliable service, as evidenced by the high volume of positive reviews and the average rating. Strengths lie in routine maintenance, efficient processes, and a focus on customer comfort in the waiting area. However, inconsistencies in service quality for more complex issues, coupled with significant shortcomings in customer communication, transparency, and post-repair checks, detract from the overall reliability. While many customers experience excellent service, the negative feedback highlights critical areas that need addressing to ensure consistent high quality and build greater trust.

Amenities
Oil change On-site services Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Map
Overall Google Reviews
4.3 (520 reviews)
Review 1 of 10
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4.4 (1241 reviews)
Member since
May, 05 2025
Location
Nadd Al Hamar - Dubai, Dubai, United Arab Emirates
2 Listings 0 Followers
Business Hours
Monday 08:00 PM - 12:00 AM
Monday 09:00 AM - 06:00 PM
Tuesday 08:00 PM - 12:00 AM
Tuesday 09:00 AM - 06:00 PM
Wednesday 08:00 PM - 12:00 AM
Wednesday 09:00 AM - 06:00 PM
Thursday 08:00 PM - 12:00 AM
Thursday 09:00 AM - 06:00 PM
Friday 08:00 PM - 12:00 AM
Friday 09:00 AM - 06:00 PM
Saturday 08:00 PM - 12:00 AM
Saturday 09:00 AM - 06:00 PM
Sunday 08:00 PM - 12:00 AM
Sunday 09:00 AM - 06:00 PM
Services
Auto air conditioning service
Auto electrical service
Auto tune up service
Car detailing service
Car repair and maintenance ser...
Tire repair shop
Wheel alignment service
Window tinting service
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