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Air Conditioning Repair
Darpan Technical Services L.L.C
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Darpan Technical Services L.L.C. is an Air Conditioning and HVAC contractor. The company offers a comprehensive range of services related to heating, ventilation, and air conditioning systems. This includes installation, maintenance, repair, and troubleshooting for various types of HVAC equipment. They provide solutions for both residential and commercial clients, ensuring optimal performance and efficiency of their climate control systems. Their expertise covers a wide array of services within the HVAC domain, addressing diverse needs from routine servicing to complex system overhauls.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.4 out of 5 across 186 reviews. Many customers express satisfaction with the service provided, highlighting professionalism and quality of work. However, a significant minority of reviews are highly negative, citing issues with pricing, contract adherence, and communication.
Service Quality:
Positive reviews frequently commend the quality of installation and the professionalism of the technical staff. Specific individuals are mentioned positively for their knowledge and support. Conversely, negative feedback strongly criticizes the company's billing practices, alleging unexpected and substantial price increases not aligned with initial agreements. Punctuality is mentioned positively in some reviews, while others report delays.
Common Themes:
Recurring positive themes include good service, quality installation, professionalism, and responsiveness. Negative themes prominently feature concerns about excessive and unexpected charges, lack of adherence to contracts, poor communication skills (including shouting), and a stressful work environment (from an employee perspective). The discrepancy between initial quotes and final billing appears to be a major point of contention for dissatisfied customers.
Final Assessment:
Based on the provided reviews and overall rating, Darpan Technical Services appears to deliver high-quality technical service and installation for a majority of its customers, contributing to a strong average rating. However, the recurring and severe complaints regarding pricing transparency, contract compliance, and communication are significant weaknesses that cannot be overlooked. While many customers have positive experiences, the negative feedback suggests potential issues with billing practices and customer relations that could impact reliability and trust for a segment of their clientele. Potential customers should be aware of these reported discrepancies in pricing and communication when considering their services.
As Crystal , unfortunately we have same issues .
BE CAREFUL, THEY CHARGE EXTRA , THEY DON'T FOLLOW THEIR OWN CONTRACT ( they add 10 k ) + THEY ARE LATE...
If you are in same situation than us , please contact me , let's open a case in court and customers rights . They cheated even on the power of the AC .
Darpan AC company, good service and good quality installation, I recommend dealing with this company, I wish all the best to the company their services.
Fraud time wasters
I had a great experience with Darpan Technical Services. Jaweriya was incredibly professional, knowledgeable, and supportive throughout the entire process. She made everything smooth and stress-free, and her attention to detail was impressive. I really appreciate the dedication and excellent customer service. Highly recommend their services—especially if you get to work with Jaweriya!
I recently had the pleasure of working with Jia from Darpan Technical Services LLC for my villa’s AC project, and I couldn’t be more satisfied with the experience. From the start, Jia was professional, knowledgeable, and highly responsive, ensuring that every aspect of the installation was handled efficiently.
i worked few months. really miserable. work atmosphere is hectic and tiring no time limits. lucky came out.no stars
Poor staff and office, as well as poor location.
Thanx for Asr, Nadeem and the Darpan team for all the corporation before and after fixing my Ac units and gypsum. Salute for the perfection and professional job they did.
The company was very professional in the way of communication and fixing the the AC and they are always on time , I really appreciate them for third work . I recommend Darpan tachnical service for providing the best Air conditioner.
Worst company that you can get any services with, I don’t recommend it to anyone as they charge high in market and plus with that every 6 months they will charge extra 14 to 20 thousand Dhs and their excuses that it’s in the contract that every 6 months the total amount can get higher and higher which is illegal, so save your money and run away from the stress that this company can give you as it gave us, better to go with other companies with better services than them, and plus with that their communication skills are horrible as they will fight and shout on you as if your getting the service for free.
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