Crystal Shine Car Care

Exit 45 sheikh Zayed Road - 6th St - near The Oasis Center Mall - Dubai

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Business Listing

Auto Repair

Auto Repair

Crystal Shine Car Care

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About Crystal Shine Car Care

Crystal Shine Car Care is a business that offers a comprehensive range of automotive services. The company offers car detailing services, ensuring vehicles are meticulously cleaned and polished to a high standard. They also provide auto body shop services, addressing damage and restoring the vehicle's exterior. Auto dent removal service is available to fix minor dents without the need for repainting. For older vehicles, the company offers auto restoration services to bring them back to their original condition. They also have an auto upholsterer on staff to repair or replace vehicle interiors. Crystal Shine Car Care provides general car repair and maintenance services to keep vehicles running smoothly. A car wash service is available for a quick clean. Additionally, the company offers specialized leather repair service and upholstery cleaning service to maintain the interior of vehicles.

AI Generated Sentiment, based on recent reviews:


Customer Sentiment:
Overall customer sentiment appears largely positive, as reflected in the high average rating of 4.8 out of 5 across 1237 reviews. Many customers express high satisfaction with the quality of work, particularly for detailing, paint correction, and dent removal services. However, a notable minority of reviews indicate significant negative experiences, primarily related to pricing, customer service, and perceived value for money.
Service Quality:
Reviews frequently highlight the high quality of workmanship, attention to detail, and transformative results achieved, particularly for detailing and restoration services. Specific mentions include showroom-level finishes, immaculate interiors, and effective dent and scratch removal. The use of high-grade products and the expertise of the team are also praised. Conversely, some reviews report dissatisfaction with the quality of specific services, such as headlight restoration, deeming the results unacceptable for the price paid.
Common Themes:
Recurring positive themes include the professionalism and knowledge of the staff (specifically mentioning Adel), the meticulous attention to detail, and the impressive final results. Negative themes consistently revolve around high pricing, a lack of transparency regarding costs, and poor customer service experiences, including rudeness and refusal to provide price estimates without an in-person inspection. The perception of inflated prices and a lack of guaranteed results are also raised as concerns.
Final Assessment:
Based on the provided reviews and the overall high average rating, Crystal Shine appears to deliver high-quality and reliable service for a significant portion of its clientele, particularly in the areas of car detailing and restoration. The positive feedback on workmanship and results is a strong indicator of their technical capabilities. However, the recurring negative feedback regarding pricing, customer service, and transparency cannot be ignored. While many customers find the service worth the cost, a notable segment feels the prices are excessive and the customer experience is poor. Potential customers should weigh the strong positive reviews regarding service quality against the concerns raised about cost and customer interaction when making a decision.

Amenities
On-site services Toilet Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet Identifies as women-owned
Map
Overall Google Reviews
4.8 (1237 reviews)
Review 1 of 10
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4.8 (1237 reviews)
Member since
May, 05 2025
Location
Exit 45 sheikh Zayed Road - 6th St - near The Oasis Center Mall - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 06:00 AM - 05:00 PM
Tuesday 06:00 AM - 05:00 PM
Wednesday 06:00 AM - 05:00 PM
Thursday 06:00 AM - 05:00 PM
Friday 06:00 AM - 05:00 PM
Saturday 06:00 AM - 05:00 PM
Sunday 06:00 AM - 05:00 PM
Services
Auto body shop
Auto dent removal service
Auto restoration service
Auto upholsterer
Car detailing service
Car repair and maintenance ser...
Car wash
Leather repair service
Upholstery cleaning service
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