Computer Care - Al Ain Centre, Computer Plaza

Al Ain Center, Computer Plaza - M32, Mezzanine floor - Al Mankhool Rd - Al Mankhool - Dubai

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Business Listing

Mobile phone Repair

Computer Repair Laptop Repair

Computer Care - Al Ain Centre, Computer Plaza

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About Computer Care - Al Ain Centre, Computer Plaza

Computer Care, operating from Al Ain Centre, Computer Plaza, is a business specializing in computer repair services, electronics, and computer sales. The company offers a comprehensive range of services including diagnostics, troubleshooting, and repair for various computer issues. They also provide a selection of electronics and computer components for sale, catering to both individual and business needs. Their expertise covers a wide array of computer-related problems, ensuring customers receive reliable solutions for their devices.

AI Generated Sentiment, based on recent reviews:


Customer Sentiment:
Overall customer sentiment appears moderately positive, as indicated by the average rating of 4.1 out of 5 across 5757 reviews. Many customers express satisfaction with the variety of products, competitive pricing, and helpful staff, particularly highlighting the affordability compared to larger retailers.
Service Quality:
While many customers report positive interactions with knowledgeable and supportive staff, particularly regarding product selection and initial purchases, there are significant concerns raised about post-purchase service, specifically regarding warranty claims and repairs. Several reviews detail difficulties in obtaining support for faulty products, with issues around communication, responsiveness, and the validity of warranties, particularly for items intended for use outside the UAE.
Common Themes:
Recurring positive themes include the wide selection of electronics, competitive pricing, and the helpfulness of staff during the purchasing process. Negative themes consistently revolve around challenges with warranty claims, lack of responsiveness from staff after a sale, and issues with product authenticity or origin impacting warranty validity. Parking difficulties in the Al Mankhool area are also noted as a minor inconvenience.
Final Assessment:
Based on the provided reviews and overall rating, the business appears to be a strong option for initial tech purchases due to its product variety and competitive pricing. However, the significant negative feedback regarding post-sales support, particularly warranty issues and communication, raises concerns about the reliability of their service after the point of sale. Potential customers should exercise caution and thoroughly verify warranty details before purchasing, especially for high-value items or those intended for international use. While the initial shopping experience is often positive, the lack of consistent and reliable after-sales service is a notable weakness.

Amenities
Assembly service Batteries Credit cards Debit cards Delivery Electronics In-store pick-up In-store shopping NFC mobile payments On-site services Repair services Same-day delivery Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Kerbside pickup
Map
Overall Google Reviews
4.1 (5757 reviews)
Review 1 of 10
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4.45 (5947 reviews)
Member since
May, 05 2025
Location
Al Ain Center, Computer Plaza - M32, Mezzanine floor - Al Mankhool Rd - Al Mankhool - Dubai, Dubai, United Arab Emirates
2 Listings 0 Followers
Business Hours
Monday 10:00 AM - 10:00 PM
Tuesday 10:00 AM - 10:00 PM
Wednesday 10:00 AM - 10:00 PM
Thursday 10:00 AM - 10:00 PM
Friday 10:00 AM - 10:00 PM
Saturday 10:00 AM - 10:00 PM
Services
Computer repair service
Computer store
Electronics store
Contact Seller
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