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Mobile phone Repair
Cellcore Repair - Mobile & Laptops
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Cellcore Repair - Mobile & Laptops is a mobile phone repair shop that offers a comprehensive range of services. The company offers repairs for mobile phones and laptops, addressing various issues from cracked screens and battery replacements to complex logic board repairs. They also provide data recovery services and software troubleshooting. Cellcore Repair caters to a wide variety of brands and models, aiming to provide efficient and reliable solutions for their customers' device problems.
Customer Sentiment:
Overall customer sentiment appears overwhelmingly positive, as reflected in the high average rating of 4.9 out of 5 from 375 reviews. Many customers express extreme satisfaction with the repair quality and speed. However, a small but significant minority of reviews indicate negative experiences related to staff attitude, customer service, and issues with product authenticity and warranty.
Service Quality:
The majority of reviews highlight the business's ability to effectively repair various phone issues, including cracked screens, damaged housing, and back glass replacement, often restoring phones to a "like new" condition. The speed of service is also frequently praised. Conversely, some reviews raise concerns about the authenticity of replacement parts and the handling of warranty claims for faulty repairs, suggesting inconsistencies in service quality and transparency.
Common Themes:
Positive themes consistently mention successful repairs, quick turnaround times, and convenient location. Negative themes center around poor staff attitude, lack of transparency regarding parts and warranty, and frustrating experiences requiring multiple visits for the same issue.
Final Assessment:
Based on the provided data, Cellcore Mobile appears to be a highly-rated mobile phone repair service with a strong track record of successful repairs and customer satisfaction for the majority of its clientele. The high volume of positive reviews and the exceptional average rating strongly suggest that the business delivers high-quality and reliable service in most cases. However, the presence of negative reviews, particularly those concerning staff conduct and issues with repair authenticity and warranty, indicate areas for potential improvement in customer service consistency and transparency. While the overall picture is positive, potential customers should be aware of these reported inconsistencies.
Bad service
Good phone repairing service center in burjuman area. My oppo phone slipped from my hand fell it on the road directly. Screen and housing got cracked in worse condition. It was my important company using phone this cellcore repair store fixed it very nicely with out knowing this phone has repaired already. Great repairing work cellcore repair store. Well done teams.
Had the back glass of my iPhone 14 Pro repaired at cellcore repair store, and I couldn’t be happier with the outcome! The repair was seamless, and the phone now looks flawless. The team was knowledgeable, friendly, The cost was reasonable, especially considering the quality of the work. If you’re looking for reliable and fast iPhone repairs, this is the place to go!
I was 100% guaranteed that the screen was an original from Apple by the first man. Then when the display kept having issues, the second man I interacted with, told me that it was a fake. I don’t mind paying less for a good fake but to lie about the product’s authenticity is very unethical. The second man also indicated that he was doing us a favor by fixing the faulty display because technically no warranty is provided after the initial fix. Keep in mind that the display was faulty from the first day they “fixed” it. So by his logic, he can take our money, claim to have fixed the phone and make it unusable, without bearing any responsibility because there isn’t a paper that shows warranty. This is the definition of scam.
Ended up visiting the store thrice just for a simple display change.
My experience with Cellcore Mobile is bery excellent. They are very professionals in repairs having well experienced technician(s). They brought back 15 Pro Max to life from grave. Kudos for the wonderful job you have done.
Thank you cellcore for fixing and repairing my i phone 12 pro max display and housing after completely got broken. Good job cellcore repair . Very easy location near by burjuman metro station exit 2 outside. Coming from al qusais was very convenient also.
Top electronic repair shop in burjuman!!! My realme phone screen got cracked when it fell in my parking.. it spoiled my phone fully. Visited cellcore phone repair store in burjuman, I got repaired it nicely. They took 2 hour time and fixed it in proper way.. extremely happy with your service for my phone.. it's working in great condition now. Thank you cellcore repair shop for your amazing service. Top work
Worst experience first time in this shop burjuman exit 2 . Staff were very bad attitude. Bad customer service they denied to edit my CV and both staff start conversation with Thier own Lang and laughing at me which I didn't understand. This is my first and last experience in this shop. Staff have to trained well.
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