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Auto Repair
AutoPro - 7167
Category: Tire Repair
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AutoPro - 7167, , is a comprehensive automotive service provider. The company offers a wide range of services including general auto repair and maintenance, specialized auto air conditioning and electrical services, and expertise in auto springs. They also operate as a brake shop, car battery store, oil change service, and tire shop, addressing various vehicle needs. Additionally, the company provides a chauffeur service. This diverse offering positions AutoPro as a one-stop solution for many automotive requirements.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.6 out of 5 across 216 reviews. Many customers express satisfaction with the service provided, highlighting helpful and friendly staff, reasonable pricing, and effective problem resolution. However, a notable minority of reviews express significant dissatisfaction, citing issues with service quality, efficiency, and customer interaction.
Service Quality:
The business demonstrates strengths in specific service areas, particularly in mechanical repairs and maintenance, where customers report successful diagnoses and fixes. Positive feedback frequently mentions the expertise and helpfulness of individual staff members and supervisors. Conversely, the car wash service and tire-related services appear to be areas of weakness, with complaints about slowness, poor results, and unhelpful staff. Instances of alleged dishonesty and lack of accountability also negatively impact the perception of service quality for some customers.
Common Themes:
Recurring positive themes include the professionalism and helpfulness of staff, fair pricing for certain services, and effective resolution of complex mechanical issues. Negative themes consistently revolve around slow service (especially car wash), issues with tire services (balancing, nitrogen filling), perceived dishonesty or lack of records, and instances of rude or unhelpful staff/management.
Final Assessment:
Based on the available data, the business generally delivers high-quality and reliable service, particularly in its core mechanical repair and maintenance offerings, which is reflected in the strong average rating. However, inconsistencies exist across different service areas, with the car wash and some tire services falling short of customer expectations. Addressing the reported issues with efficiency, staff attitude in certain departments, and ensuring consistent service quality across all offerings would likely further enhance customer satisfaction and solidify the business's reputation for reliability.
Asif & Muzammil staff we were cooperative. I had multiple request and I’m really happy with the service. Supervisor Sonu is always smiling and there for the support. May god bless the team.
I recently had my car serviced and was extremely impressed with the experience. The entire team, including the staff and supervisor, were very friendly and provided clear, helpful guidance throughout the maintenance process. Their professionalism and attention to detail truly set them apart. I’m very satisfied with their service and highly recommend them to anyone in need of reliable car care.
I went there for my car service after which my car started to have coolant leaking still in process of getting it repaired
When I ask about my car they say we have not done anything if u want to complain u can do wherever u want
Hopeless service took a lot of money
Total waste of money
Recommend not to go there
One of the worst centers, they cheat you. Even though I have changed tyres for one of my car and wheel balancing & nitrogen filling in other car they reject to fill & check nitrogen in my car. They don’t have records. A customer with the registered mobile number is a loyal customer and they should provide service. But this station is worst. Their team will sell you all the lies but not deliver.
The manager was so rude and he told us he will not fix our tire. Fire him please.😑
This AutoPro has now become my go-to place to keep my ten year old Porsche Macan in perfect condition. It recently had a fuel leak which was quite severe. Mr. Rinoy and team pinpointed the problem, got the replacement parts and fixed the leak at a very reasonable cost. I am really impressed by the dedicated service from the team. Thank you.
Very good job done at the station. Rinoy was very helpful, full of information and advice. Even helped with setting up apps. Great service
Very slow car wash service. Staff assigned in the morning shift cashier/car wash payment is lazy and slow. The vacuum bay needs more staff to speed up the service. Total time I spent waiting 1 hour 45 mins!!
Went to this AutoPro location to get a front brake job done. Mr. Sonu provided excellent customer service during my interactions from quotation all the way to the final invoice & payment. They quoted fair price for the brake job with genuine Honda parts. Overall, satisfactory experience and I would highly recommend this location to others.
Wrost car wash ever. Been there for the extreme wash but it was owfull... after they finished still car had lots of stains.
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