AutoPro - 7093

Site 7093 - Jumeirah Road, 473, D94, Opposite Sunset Mall - Dubai

A
Business Listing

Auto Repair

Air Conditioning Repair Auto Repair

AutoPro - 7093

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About AutoPro - 7093

AutoPro - 7093, , is a comprehensive automotive service provider. The company offers a wide range of services including general auto repair and maintenance, specialized auto air conditioning and electrical services, and expertise in auto springs. They also operate a brake shop, a car battery store, and a tire shop, providing sales and service for these essential components. Additionally, the company offers oil change services and even provides a chauffeur service. This diverse offering positions AutoPro as a one-stop solution for various vehicle needs.

AI Generated Sentiment, based on recent reviews:


Customer Review Summary and Business Assessment

Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 4.6 out of 5 from 117 reviews, the general customer sentiment appears to be largely positive. Many customers express satisfaction with the service quality, efficiency, and helpfulness of the staff. However, a significant minority of reviews highlight negative experiences, primarily related to pricing transparency, service recommendations, and perceived unprofessionalism.
Service Quality and Strengths:
Positive feedback frequently mentions "amazing service," "great quality service," and "very good service." Specific services like AdBlue availability and ease of location/parking are also highlighted as strengths. The appreciation for the care given and the helpfulness of specific staff members (Patrick, Marge, Premjity, Benjie, Khurram) indicates a positive impact of individual employees on customer experience.
Weaknesses and Areas for Improvement:
Several negative reviews point to significant issues. Concerns about overfilling transmission fluid and the resulting negative effects on vehicle performance are serious and suggest potential technical errors. Repeated recommendations for unnecessary or frequent part replacements raise questions about the integrity of service advice. Lack of pricing transparency, attempts to upsell services without clear communication, and perceived unprofessionalism from some staff members are also significant weaknesses that negatively impact customer trust and satisfaction. The discrepancy regarding 24-hour service availability is another point of concern.
Common Themes:
Recurring themes in the negative reviews include issues with pricing, the frequency and necessity of recommended repairs, and the communication and professionalism of certain staff members. The positive reviews consistently praise the quality and speed of service, as well as the helpfulness of specific individuals.
Final Assessment:
While the business enjoys a generally positive reputation and high average rating, the recurring negative feedback regarding pricing practices, service recommendations, and staff professionalism cannot be ignored. The instances of technical errors (like overfilled transmission fluid) are particularly concerning. To consistently deliver high-quality and reliable service, the business should address these areas by ensuring transparent pricing, providing clear and justified service recommendations, and implementing training to improve staff communication and professionalism. Addressing these issues is crucial for maintaining customer trust and ensuring long-term success.

Amenities
Gender-neutral toilets Mechanic Oil change Toilet Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet Wheelchair-accessible car park
Map
Overall Google Reviews
4.6 (117 reviews)
Review 1 of 10
A
4.6108108108108 (8312 reviews)
Member since
May, 05 2025
Location
Site 7093 - Jumeirah Road, 473, D94, Opposite Sunset Mall - Dubai, Dubai, United Arab Emirates
37 Listings 0 Followers
Business Hours
Monday 08:00 AM - 12:00 AM
Tuesday 08:00 AM - 12:00 AM
Wednesday 08:00 AM - 12:00 AM
Thursday 08:00 AM - 12:00 AM
Friday 08:00 AM - 12:00 AM
Saturday 08:00 AM - 12:00 AM
Sunday 08:00 AM - 12:00 AM
Services
Auto air conditioning service
Auto electrical service
Auto repair shop
Auto spring shop
Brake shop
Car battery store
Car repair and maintenance ser...
Chauffeur service
Oil change service
Tire shop
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