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Air Conditioning Repair
Arham Electric Household Appliances Repairing & Maintenance
Category: Appliance Repair
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Arham Electric Household Appliances Repairing & Maintenance, operating under the business name Arham Electric, is a comprehensive appliance repair service. The company offers expert repair solutions for a wide range of household appliances. This includes specialized services for air conditioning units, ensuring optimal cooling performance. They also provide skilled repairs for microwave ovens, addressing various functional issues. Furthermore, Arham Electric offers reliable refrigerator repair services to keep your food fresh and your appliance running efficiently. Finally, the company provides professional repair for washers and dryers, tackling common problems to restore their functionality.
Customer Sentiment:
Overall customer sentiment appears to be largely positive, as indicated by the high average rating of 4.7 out of 5 across 51 reviews. Many customers express satisfaction with the quality of repairs, the speed of service, and the professionalism of the technicians. However, a notable minority of reviews highlight significant negative experiences related to communication and reliability.
Service Quality:
Based on the provided reviews, the technical quality of the repair work seems to be a strength, with multiple customers reporting successful and lasting fixes for various appliances. The ability to perform repairs on-site is also a positive aspect. Conversely, inconsistencies in scheduling and communication represent a significant weakness in service delivery.
Common Themes:
Recurring positive themes include effective and efficient repairs, fair pricing, and knowledgeable technicians. Negative themes primarily revolve around poor communication, unreliability in keeping appointments, and a lack of responsiveness to inquiries via phone and messaging.
Final Assessment:
While the business demonstrates strong technical expertise and a high success rate in appliance repairs, the inconsistencies in customer service, particularly regarding communication and scheduling, detract from the overall experience for some customers. The high average rating suggests that positive experiences are more frequent, but the negative feedback regarding reliability is a critical area for improvement. Potential customers should be aware of the possibility of encountering communication challenges, despite the likelihood of receiving competent repair services.
Arif and his team were excellent. They came quickly, fixed the issue on site and were knowledgeable and professional. Highly recommend.
I cannot share the positive feedback I read in the reviews. I tried to call them, many times, no reply. I sent WhatsApp, no reply. So I had to move to someone else.
I recently had repairs done on my washing machine, gas range, and microwave, and I couldn't be happier with the service. The team did an excellent job at a reasonable price, and all the appliances are working perfectly without any further issues. Highly recommend their services
Unreliable time waster - despite booking an appointment a day in advance and reconfirming on the day Arif made other bookings the other end of Dubai and reneged on the agreement. Absolutely zero regard for customers who have made arrangements to be available and need support. Avoid.
very happy with the performance, the fast response and the fair pricing for the repair of our dishwasher. strongly recommended. 💫✨✨✨✨
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