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Appliance Repair
ANF Sports Equipment Trading LLC
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ANF Sports Equipment Trading LLC, operating under the name ANF Sports, is an exercise equipment store. The company offers a wide range of fitness equipment for both home and commercial use. Their inventory includes cardio machines such as treadmills, ellipticals, and stationary bikes, as well as strength training equipment like weight benches, dumbbells, and multi-gyms. ANF Sports also provides accessories and apparel related to fitness. The company caters to individuals looking to set up home gyms and businesses seeking to equip fitness centers or corporate wellness facilities. They aim to provide quality equipment and support to help customers achieve their fitness goals.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the provided average rating of 4.6 out of 5 from 52 reviews. While several reviews express high satisfaction with prompt and effective repairs, a significant negative experience is also highlighted, indicating inconsistency in service delivery.
Service Quality:
Strengths in service quality include efficient and knowledgeable technicians who can quickly diagnose and fix issues, fair pricing, and timely initial repairs. However, a notable weakness is the reported lack of follow-through on scheduled appointments and poor communication, specifically regarding unanswered phone calls. This inconsistency in reliability is a significant detractor.
Common Themes:
Recurring positive themes include effective treadmill repairs, knowledgeable technicians, and fair pricing. The primary negative theme revolves around unreliable scheduling and poor communication, particularly concerning follow-up service.
Final Assessment:
Based on the available data, the business demonstrates the capability to provide high-quality and efficient repair services, as evidenced by the positive reviews and high average rating. However, the reported issues with communication and appointment reliability introduce a degree of inconsistency that impacts the overall customer experience. While many customers appear satisfied, the negative feedback suggests potential areas for improvement in operational reliability and customer communication to ensure a consistently high level of service.
I couldn't be happier with the experience. The technician was knowledgeable and polite. They quickly identified the issue with my treadmill's mother board and fixed it immediately. The pricing was fair. My treadmill is running like new again! I highly recommend their service to anyone in need of reliable and professional treadmill repair.
provide the fixed my treadmill belt in less than 1 day after contacting with the team Update: few weeka later the belt and tbe motor had big issues I contacted either the team they give me appointment 3 times they didnt come. Worst service ever I dont advise to work with them
The treadmill maintenance team exceeded my expectations! They arrived promptly, identified and fixed issues quickly, and provided valuable tips for optimal performance. Professional, efficient, and friendly. Highly recommended!
They don’t answer the phone ,don’t trust the review about this business location or whatever written about it ,just waste of time to go there
Very happy customer. No mucking around and fixed our treadmill at a very good price. We had a bad experience with another company but not this one, would recommend highly.
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