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Auto Repair
Alif Auto Care - Car Service Center Ras Al Khor
Category: Auto Repair
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Alif Auto Care is an auto repair shop offering a comprehensive range of services. The company offers general auto repair, car maintenance, and specialized services. These include engine repair, brake service, oil changes, tire services, and air conditioning repair. They also provide diagnostics, electrical system repair, and suspension work. Alif Auto Care caters to various vehicle makes and models, ensuring a wide scope of service for their customers.
Customer Review Analysis: Alif Auto Car
Overall Customer Sentiment:
Based on the provided reviews and the high average rating of 4.7 out of 5 from 180 reviews, the overall customer sentiment towards Alif Auto Car is overwhelmingly positive. The majority of customers express satisfaction with the quality of work, customer service, and value for money. However, a small minority of reviews indicate significant negative experiences related to service quality, pricing, and customer handling.
Service Quality and Reliability:
Positive reviews frequently highlight the team's knowledge, efficiency, and ability to diagnose and fix complex issues. Specific mechanics and foremen are commended for their expertise and friendly approach. Customers appreciate the transparency in explaining repairs and showing replaced parts. The business is often described as honest and thorough. Conversely, negative feedback points to instances of repairs causing new problems, extended waiting times, and perceived overcharging or unnecessary service recommendations.
Common Themes:
Recurring positive themes include excellent customer service, skilled and friendly staff, effective problem-solving, and fair pricing. Specific individuals within the team are frequently mentioned for their positive contributions. Negative themes primarily revolve around inconsistent service quality, particularly concerning electrical issues, extended service times for routine maintenance, and perceived unethical practices or overcharging in isolated cases.
Final Assessment:
Considering the high volume of positive reviews and the strong average rating, Alif Auto Car appears to be a reputable auto repair shop that consistently delivers high-quality service for the majority of its customers. The business demonstrates strengths in technical expertise, customer interaction, and transparency. While the negative reviews represent a small fraction of the total feedback, they highlight areas for potential improvement, particularly in ensuring consistent service quality across all types of repairs and managing customer expectations regarding service duration and pricing. Overall, the evidence suggests that Alif Auto Car is a reliable option for auto repair, with the vast majority of customers reporting positive experiences.
Absolutely impressed and satisfied with the facility and the service provided, an extremely professional approach by Mr Azwin. A complete check up was done and the issues with my Jeep compass were identified. Reasonably priced and honest work. The damaged part was shown to me and the replacement part out of the original box was shown as well. This is my go to place for any future issues
Before checking the root problem, they wanted to proceed with a big task that would take the whole day and their service charges were also very high, so I left without completing any work.
Great customer service! The people at [Alif Auto Car] did everything possible to fix my car quickly at an affordable price Especially Sunil Foreman and Ehtisham Mechanic, They both are very friendly and Cooperative. I strongly advise it!
I had a issue with an intermittent alarm going off whenever the car was locked. They were patient and found the source of the problem after many hours of searching. I believe then to honest and thorough and highly recommend.
I had an outstanding experience with the car repair service! From start to finish, the team was incredibly knowledgeable, efficient, and went above and beyond to ensure everything was perfect. They explained each step clearly, kept me updated, and delivered top-notch work on my car. The team’s dedication and friendliness made a huge difference; it felt like they truly cared about my satisfaction. I’m thrilled with the results and would highly recommend them to anyone needing reliable, high-quality car repairs. Shout out to @Zubair for his friendly approach. Thank you for your excellent service!
I had the WORST experience with Alif Automobile Workshop! They are nothing but SCAMMERS who overcharge for repairs and never deliver on their promises. I made the mistake of taking my car there for repairs, and it was a complete nightmare. After countless follow-ups, they returned my car to me with even more issues than before - persistent noises, malfunctioning parts, and even damage to my camera. When I took it back to them, they tried to pressure me into paying for a laundry list of unnecessary services at exorbitant prices. The staff was rude, unethical, and only interested in grabbing as much money from me as possible. Do NOT trust Alif Automobile Workshop with your vehicle - they are a total disgrace. #Scammers #UnethicalBusiness #AvoidAtAllCosts 🚗💸👎
I went there to change spark plugs, break pad and check window problem.
Instead of fixing the windows problem their electrician ruined it more and the window stopped working at all.
Waiting time big ZERO, it took more than 2 hours for minor regular maintenance.
Also for Car wash, their boss car is more important than customers cars to wash?? “We cannot wash your car because we have arbab car need wash” really!
I would like to thank zubayre for doing such amazing work, i was so worried about my car, and he really did a very good job, Would like to recommend zubayre all the time to all my family n friends.
Very bad experience
Very dissappointing workshop.I have worst experience for my car .Staffs not working properly and demanding more cash.