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Auto Repair
AL WARQA AUTO Repairing
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Al Warqa Auto Repairing is a business specializing in comprehensive automotive services. The company offers a wide range of repairs and maintenance for vehicles. Their services include general mechanical repairs, engine diagnostics and repair, brake services, suspension work, and electrical system troubleshooting. They also provide routine maintenance such as oil changes, filter replacements, and fluid checks. Additionally, the company offers tire services, including mounting, balancing, and alignment. Their expertise covers various makes and models of cars, aiming to provide reliable and efficient solutions for their customers' automotive needs.
Customer Sentiment:
The overall customer sentiment appears mixed, leaning towards negative based on the provided reviews and the average rating of 3.8 out of 5 from 23 reviews. While some customers report positive experiences with specific services like AC repair, a significant portion express strong dissatisfaction and distrust.
Service Quality:
There are concerning reports regarding service quality and integrity. Issues highlighted include alleged failure to perform requested services (oil filter change), attempts to use substandard or misrepresented products (engine oil), and unauthorized use of customer vehicles. Conversely, some customers found the diagnosis and repair of specific issues to be quick and effective at a good price.
Common Themes:
Recurring negative themes revolve around perceived dishonesty, lack of transparency, and questionable business practices. Specifically, concerns about the quality of parts and fluids used, and the unauthorized use of customer vehicles for personal or business purposes are prominent. Positive feedback, though less frequent in the provided examples, points to effective diagnosis and repair for certain issues.
Final Assessment:
Based on the available data, the business exhibits significant inconsistencies in service delivery and customer trust. While some customers have positive experiences, the recurring negative feedback regarding integrity and service quality raises serious concerns. The low average rating relative to the total number of reviews further supports a cautious approach. Potential customers should be aware of the reported issues and exercise discretion when considering this business for auto repair services.
BEWARE..!! I strongly advise against using this shop for engine oil changes. They attempted to sell me substandard oil, and when I requested genuine Toyota oil, they presented a previously opened can with some other oil inside, falsely claiming it was new.
Great place in Alawarqa for Car Accessories including Car Window Tinting and Cars Repair & Maintenance
I had some AC issues with my Nissan Patrol 2016. These guys were quick to diagnose and fix the issue. Price was very good and turnaround was great. Would recommend them again.
If there were negative star rating , I would have given them that. They are absolutely non-trustful. I gave them my car in the morning for some power steering issue, and they never replied to my phone calls in the afternoon. When I went evening time to see what happened to my car before it gets dark, the shop owner came from outside the shop with the back trunk of my car overloaded with their own materials (goods). I could recognize one of the many items hauled with my car as being a vehicle radiator. Others were wrapped. They have used my sedan car, which was given to them for repair, for their own material transport, and only God knows from where. First and last time with this shop.
Went there for an oil change . They haven't changed the filter and said the existing filter was good that's why they didn't change 🤫🤫🤫.. Not recommended for those who don't have much idea about car maintenance 😕.
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