AL NAJM AL AKHTHER AC AND REF REPAIRS

NEAR TO KASHMIR RESTAURANT - Industrial Area 4 - Industrial Area - Sharjah

A
Business Listing

Air Conditioning Repair

Air Conditioning Repair Refrigerator Repair

AL NAJM AL AKHTHER AC AND REF REPAIRS

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About AL NAJM AL AKHTHER AC AND REF REPAIRS

AL NAJM AL AKHTHER AC AND REF REPAIRS and online at http://alnajmrepairs.com/, is an air conditioning repair service business. They specialize in the repair and maintenance of air conditioning and refrigeration systems. Their services include diagnosing and fixing issues with AC units, such as cooling problems, strange noises, or leaks. They also offer routine maintenance to ensure optimal performance and longevity of the systems. Additionally, they provide repair services for refrigeration units. Their expertise covers a range of AC and refrigeration models and brands, aiming to restore comfort and functionality for their customers.

AI Generated Sentiment, based on recent reviews:


Customer Sentiment:
Overall customer sentiment appears mixed, with a significant portion of reviews expressing high satisfaction while others report extremely negative experiences. The average rating of 4.6 out of 5 across 85 reviews suggests a generally positive perception, but the detailed negative reviews highlight significant areas for improvement.
Service Quality:
Positive reviews frequently commend the professionalism, efficiency, and thoroughness of the technicians. Specific mentions include genuine work, professional technicians, honesty, and leaving the work area clean. Conversely, negative reviews strongly criticize the service quality, citing issues with unresolved problems, repeated service calls without resolution, and damage caused during repairs.
Common Themes:
Recurring positive themes include professional and skilled technicians, good communication from the owner/coordinator (in some cases), and effective problem resolution. Negative themes consistently revolve around poor communication (unanswered calls, cancelled appointments, rude interactions), lack of responsibility, failure to fix issues despite multiple attempts and charges, and unprofessional behavior from the coordinator. Time commitment issues were also noted.
Final Assessment:
Based on the provided data, the business demonstrates the capacity to deliver high-quality and reliable service, as evidenced by the high average rating and positive feedback. However, the recurring and severe negative reviews indicate significant inconsistencies in service delivery and customer handling, particularly concerning communication and problem resolution. While many customers experience positive outcomes, a notable segment encounters unprofessionalism and unresolved issues. To consistently deliver high-quality and reliable service, the business needs to address the reported communication breakdowns, ensure consistent technician competency, and improve accountability for unresolved problems.

Amenities
Appointment required Online estimates On-site services
Map
Overall Google Reviews
4.6 (85 reviews)
Review 1 of 10
Member since
May, 05 2025
Location
NEAR TO KASHMIR RESTAURANT - Industrial Area 4 - Industrial Area - Sharjah, Sharjah, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 12:00 AM - 11:59 PM
Tuesday 12:00 AM - 11:59 PM
Wednesday 12:00 AM - 11:59 PM
Thursday 12:00 AM - 11:59 PM
Friday 12:00 AM - 11:59 PM
Saturday 12:00 AM - 11:59 PM
Sunday 12:00 AM - 11:59 PM
Services
Air conditioning repair servic...
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