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Tire Repair
Al Masaood TBA
Category: Tire Repair
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Al Masaood TBA, operating under the business name Al Masaood Tyres, Batteries & Accessories, is a tire shop that offers a comprehensive range of services. The company offers tire sales, including a wide selection of brands and types to suit various vehicles and needs. They also provide tire fitting, balancing, and alignment services to ensure optimal performance and safety. In addition to tires, Al Masaood TBA offers battery sales and installation, as well as a variety of vehicle accessories. Their services cater to both individual customers and commercial fleets, providing expert advice and professional service for all tire and battery-related requirements.
Customer Sentiment:
Overall customer sentiment appears highly positive, with a significant majority of reviews expressing satisfaction. The high average rating of 4.8 out of 5 across 17 reviews strongly indicates a generally favorable customer experience.
Service Quality:
The reviews consistently highlight efficient and expert service, particularly regarding tire replacement and related services like alignment. Customers frequently commend the speed and skill of the technicians. The willingness to accommodate customer needs, such as ordering specific tires and adhering to appointments, is also noted positively.
Common Themes:
Recurring positive themes include the professionalism and expertise of the staff, the efficiency of the service process, and the value offered, even when compared to competitors located further away. A notable negative theme, though appearing in only one review provided, concerns staff attitude and lack of respect, suggesting a potential area for improvement in customer interaction training.
Final Assessment:
Based on the provided reviews and overall metrics, the business generally delivers high-quality and reliable tire shop services. The overwhelming positive feedback regarding technical expertise, efficiency, and value strongly supports this conclusion. While the isolated negative comment on staff attitude warrants attention, it does not appear to represent a widespread issue based on the available data. The business demonstrates a strong capacity to meet customer needs effectively and efficiently.
Arif and Oman work services were excellent. Thanks
Ashraf did an excellent job changing all my tires. He’s an expert at his job. Highly recommend.
Excellent service. I replaced the front tires and they ordered, replaced and align all with same price as other places far from me. It worth it. Arif is a very friendly person and knows his work
Martial artist stuff was fully attitude and. No respect for the customer. I will never, ever come this branch.
Mr. Mustafa and Mr. Arif were the best helpers to replace my 4 tyres and it didn’t take him long, I’m a long customer that I had to drive from Dubai to Abu Dhabi for that kind of service
Omar did an amazing job, ordered the tyres and fixed it as per the appointment. Great service
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