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Tire Repair
ADNOC Service Station | Al Corniche (933)
Category: Tire Repair
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ADNOC Service Station | Al Corniche (933) is a business that offers a wide range of services to its customers. The company offers gas station services, allowing customers to refuel their vehicles. For financial needs, an ATM is available on-site. Customers can also enjoy fresh baked goods from the bakery and grab a coffee from the coffee shop. A convenience store is present for quick purchases. Vehicle maintenance services include a car wash, oil change service, pressure washing service, and a tire shop.
Overall Customer Sentiment:
Based on a total of 252 reviews with an average rating of 4.2 out of 5, the overall customer sentiment appears largely positive. However, a significant minority of reviews highlight specific areas of concern, indicating a mixed customer experience.
Service Quality:
The business offers a wide range of services, and customer feedback varies depending on the specific service utilized. Positive comments frequently mention the availability of diverse services such as car wash, coffee shop, and convenience store, with some specific staff members receiving praise for their helpfulness. Conversely, several negative reviews point to issues with service quality, particularly concerning the oil change service and the coffee counter. These reviews describe experiences of poor customer service, long wait times, and unprofessional staff behavior. The car wash service also receives criticism for frequent operational issues.
Common Themes:
Recurring themes in the reviews include both positive aspects like the convenience of multiple services and late operating hours, and negative aspects such as inconsistent service quality, particularly in the oil change and coffee areas. Issues with staff training and payment methods (specifically card acceptance for oil changes) are also noted.
Final Assessment:
While the business benefits from a broad service offering and generally positive overall rating, the presence of recurring negative feedback regarding specific services and staff interactions suggests inconsistencies in service delivery. To enhance customer satisfaction and maintain a high standard of service, addressing the reported issues with the oil change service, coffee counter operations, and staff training is crucial. Focusing on improving consistency across all service areas will likely contribute to a more uniformly positive customer experience.
Adnoc Corniche very poor service the change Oil department, around 0850h 09 May 2024, the Filipino attendant he is arrogant, he doesn't know the customer service is, when I need to pay the Card Machine is Low Battery so I need to wait another 10-15 minutes because he need to Charge first, I request to blower the car engine by air pressure to remove the dust but he refuse, the Car is not in a proper place to add oil, and poorly unrespectable approach to the customer.
Good services available including Tyre air, EV charge, car wash, MacD and ADNOC Oasis..
Its nice since its new station but what i dnt like the behaviour of the guy whos changing the oil
First of all he doesnt accept card for payment!!! Even points which are on the apps !
There is something abnormal what i felt since am using the apps, points, and making the payment through my card !!!
You need to check your labours who r working in this station!!!
Even prices for changing the oil hes asking more than other stations!!!
Open till very late (24 hours i think). Great place to get a late night meal at the McDonald's or Dunkin Donuts as well their shop. I washed my car here at the automatic car wash at 2am.
Perfect place to have your breakfast & coffee
Really bad experience with the coffee counter they made me wait in line but gave few people who came after me
the coffee before mine, their excuse was “we forgot”, I didn’t expect this level of service, really disappointed. All they needed to do was apologize and proceed with the order that’s basic human communication!
Really bad experience with the coffee counter they made me wait in line but gave few people who came after me the coffee before mine, their excuse was “we forgot”, I didn’t expect this level of service, really disappointed. All they needed to do was apologize and proceed with the order that’s basic human communication!
Sowrabh was very kind help us so much more than the usual staff best staff I ever seen in ADNOC hand down
Staff are not trained well for customer services
Useless place like many other adnoc car wash. Three quarter of the time they develop some mysterious issues not to serve customers. Same is the case with Adnoc in Mina Road.
Richest oil company of the country does not need to care about customer service all the while jacking up prices
Pathetic
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