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Tire Repair
Advance Auto Repairing Services LLC
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Advance Auto Repairing Services LLC is an auto repair shop. The company offers a comprehensive range of services to keep vehicles running smoothly. These services include general maintenance, engine repair, brake services, transmission repair, electrical system diagnostics and repair, and air conditioning service. They also provide tire services, wheel alignment, and suspension repair. The company is equipped to handle repairs on various makes and models of vehicles.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.7 out of 5 from 311 reviews. Many customers express satisfaction with the service received, highlighting positive interactions with staff and successful repairs. However, a notable minority of reviews indicate significant dissatisfaction, citing issues with professionalism, communication, and the quality of work.
Service Quality:
Strengths in service quality frequently mentioned include efficient and timely repairs, particularly for routine maintenance and specific part replacements. Customers appreciate clear communication and updates regarding their vehicle's status. Conversely, weaknesses are evident in instances of incomplete repairs, lack of responsiveness to inquiries, and perceived unprofessionalism, suggesting inconsistency in service delivery.
Common Themes:
Recurring positive themes include helpful and accommodating staff, fair pricing, and effective resolution of specific car issues. Negative themes consistently revolve around communication breakdowns (unanswered messages, lack of updates), delays in service, and concerns about the thoroughness and quality of repairs, particularly in more complex situations or insurance claims.
Final Assessment:
Based on the provided data, the business generally delivers high-quality and reliable service, as supported by the strong average rating and numerous positive testimonials. Key strengths lie in customer interaction and efficient handling of many repair types. However, the presence of critical reviews highlighting significant service failures indicates areas for improvement, particularly in ensuring consistent communication, addressing complex repairs effectively, and maintaining a high level of professionalism across all interactions. While the majority of customers have positive experiences, the negative feedback suggests that reliability may not be uniform for all customers or service types.
Good workshop, Good price, Good service, professional team. I am very happy with my BMW Z4 Service and layer body touch up job. I will highly recommend them any day.
Got vehicle repair under insurance claim. They pretend to be very professional but unfortunately they are not. I'm not satisfied by the work. Absolutely unprofessional. Will never recommend this garage to anyone.
Had a great experience at Advance. Afsal provided excellent care and kept me updated regarding the coolant issue my car had. Main thing is car was returned timely and he even followed up about the car after a couple of days.
Had my car for accident repair there. They forgot to put parts back and bridged the wiring, so there is no warning light showning in the instrument cluster.
Very unprofessional and disappointing.
Honestly Speaking we usually write comments when we have a bad feedback.. So Today was my first experience with the shop , i already had an appointment to check out my Break disc to be changed. The location its self is Great since its in a main road and the facility has a security for saftey. So ill give this a full star Now after inspection i needed to do the change it, so i was comparing the parts price with other shops its turned to be its a fair price.. Now they do charge for labour cost + Vat..but after all the price was ok compared with others Deliver time was excellent , it was fast changing in 2 to 3 hours max for all break discs Definitely i recommend,, but am not sure if u gonna get the same treat or not.. Overall the experience was great
I came here there is no space for my car to repair
After 45 min driving one of the staff said I can’t receive the car
I had a great experience with Advance Auto Repairing Services LLC! Mohammed Afzal assisted me, and their team replaced my spark plugs and ignition coil quickly and efficiently. The service was professional, and they got my car running smoothly in no time. Highly recommended for anyone looking for reliable auto repairs!
I had a great experience with this auto repairing garage and I must say, it deserves one or two more stars especially to the very helpful and accommodating personnel (Melvin, Arun and the security (I forgot to ask his name) they were very kind and approachable. And above all, thank you to the repair personnel who helped fixed my car and became like brand new again. You guys are amazing, a big thank you to all of you! Cheers!
I message them in whatsapp twice but no answer after 2 days. They wasted their ad in soc med for not answering client
Never think to visit or even pass by below some of my hassles during dealing with them and calling me saying my car is ready. Quick note make sure to take a vacation coz you will not get it done from 1st time not that much 3-4 weeks 🥵.
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