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Auto Repair
ADNOC Service Station | Seih Bin Ammar (996)
Category: Bicycle Repair
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Category: Bicycle Repair
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Category: Auto Repair
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Category: Auto Repair
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ADNOC Distribution is the business name of the entity operating the ADNOC Service Station at Seih Bin Ammar. The company offers a comprehensive range of services at this location, catering to various customer needs. These services include a gas station for refueling vehicles, an ATM for convenient cash withdrawals, and a bakery providing fresh goods. For vehicle maintenance, the company offers a car wash, oil change service, and pressure washing service. Customers can also find a coffee shop for refreshments, a convenience store for everyday essentials, and a deli for prepared food items.
Customer Sentiment:
Overall customer sentiment appears moderately positive, as indicated by the average rating of 4.4 out of 5 across 58 reviews. However, a subset of reviews reveals areas of dissatisfaction, suggesting a mixed customer experience.
Service Quality:
While some reviews highlight good and fast service, particularly during peak hours, others point to inconsistencies. Specific concerns include staff proficiency in certain service areas, such as coffee preparation, and issues with staff priorities. The availability of cash change also appears to be a recurring problem, impacting service efficiency and customer convenience.
Common Themes:
Recurring themes in the negative feedback revolve around staff training and attentiveness, particularly regarding core service delivery versus other tasks. The quality of specific offerings, like coffee, has also been noted as declining due to staff changes. Operational issues, such as the lack of cash change, are another significant point of customer frustration.
Final Assessment:
Based on the available data, the business demonstrates a generally positive reputation, supported by a strong average rating. However, there are clear areas for improvement in service consistency and staff training to address specific customer pain points. While the business appears to deliver reliable service for many, addressing the highlighted weaknesses is crucial to ensure a consistently high-quality experience for all customers and maintain its positive standing.
Good and fast service.. in peak hours shown crowed
Good service Nice experience But sometimes there's a problem of cash changes This money problem delay customers and waste their time
Poor staff this one big adnoc station but 100AED no change
Staff is interested in window cleaning than filling petrol Even when asked, they say that it is of more priority
The barista dosent know how to make coffee and when i asked him he said he is new The coffee used to taste good now with all new barista the taste has change
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