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Tire Repair
ADNOC Service Station | Al Nuaimia (283)
Category: Auto Repair
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ADNOC Service Station | Al Nuaimia (283) is a business that offers a variety of services to its customers. The company offers gas station services, providing fuel for vehicles. Additionally, the company offers a bakery, a coffee shop, a convenience store, and a deli, providing food and beverage options. For vehicle maintenance, the company offers car wash, oil change service, and pressure washing service.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the average rating of 4.3 out of 5 across 137 reviews. While a small sample of reviews is provided, the majority highlight positive interactions and convenient services.
Service Quality:
Key strengths identified include proactive and friendly staff, particularly in the gas station service. Specific instances of staff going above and beyond, such as cleaning windshields without being asked, contribute significantly to positive customer experiences. The convenience of the location for refueling is also noted as a positive aspect.
Common Themes:
A recurring positive theme is the exceptional customer service provided by staff members, particularly at the gas pumps. This proactive and helpful attitude is a significant driver of customer satisfaction. Conversely, a notable weakness highlighted in the provided sample is an issue with restroom maintenance, specifically the lack of tissue paper. Another review suggests a potential discrepancy in advertised services (bakery/barista coffee) versus actual availability.
Final Assessment:
Based on the available data, the business generally delivers a high-quality and reliable service, primarily driven by strong customer service at the gas station. The high average rating across a substantial number of reviews supports this conclusion. However, addressing the reported issue with restroom maintenance and ensuring accurate representation of available services would further enhance the customer experience and solidify the business's reputation for reliability across all offerings. The positive interactions with staff are a significant asset and should be maintained and encouraged.
Excellent customer service..l am commending Nebeel —- while my tank is being filled he took the initiative to clean my windshield without being told..what a relief from a stressful long drive. I now have a better view from the inside, making my drive pleasant and safe. Keep up the good job guys! Looking forward to drop by again for a gas refill.
I never went there and there was bakery or barista coffee, please provide.
Not good wasroom no have tissues paper last 3 days y not available??
Thank you Padam Raj for cleaning my window without even me asking for it! Kindness goes a long way. May god bless that man.
Very convenient location to fill petrol and staffs also decent enough. Moreover the staffs are very friendly in promoting the Adnoc products and are very keen in making the customers to be aware of the current promotion. I always make it a point to come to this location and top up my vehicle's fuel tank.
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