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Mobile phone Repair
A TO Z Mobile iPhone Repair Dubai
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A TO Z Mobile iPhone Repair Dubai, operating under the business name A to Z Mobile, is a comprehensive repair service provider. The company offers a range of services including phone repair, specializing in iPhones, as well as computer service and general electronics repair. As a dedicated mobile phone repair shop, they are equipped to handle various issues, with a particular focus on screen repair service. Their expertise covers a broad spectrum of electronic devices, providing solutions for common and complex problems.
Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 4.7 out of 5 from 490 reviews, the general customer sentiment towards [Business Name] is overwhelmingly positive. A significant majority of customers express high satisfaction with the speed, quality, and price of the repair services. However, a small but vocal minority report negative experiences related to repair quality, warranty issues, and perceived lack of professionalism.
Service Quality and Strengths:
Key strengths highlighted by positive reviews include rapid repair times (often within an hour), competitive and transparent pricing, and excellent customer service. Customers frequently praise the professionalism, knowledge, and helpfulness of the staff. Specific services receiving positive mentions include screen repair, battery replacement, and data recovery from water-damaged phones. The free pick-up and drop-off service is also a significant positive point for many.
Weaknesses and Areas for Improvement:
The negative reviews primarily focus on issues with repair quality, particularly concerning screen replacements and damage to other phone components during the repair process. There are also concerns raised about the handling of warranty claims for non-original parts and a perceived lack of accountability for errors. These negative experiences, while a small percentage of the total, indicate potential inconsistencies in service delivery or communication regarding repair outcomes and warranties.
Common Themes:
Recurring positive themes include speed, price, customer service, and successful repairs of various phone issues. Negative themes revolve around repair quality, warranty issues, and perceived unprofessionalism or denial of responsibility in some cases.
Final Assessment:
Considering the high average rating and the large volume of positive reviews, [Business Name] appears to be a generally reliable and high-quality service provider for phone and electronics repairs. The business excels in speed, affordability, and customer interaction for the majority of its clientele. However, the negative feedback, though limited, suggests that there may be occasional issues with repair consistency or handling of complex cases and warranty situations. Potential customers should be aware of these potential risks, although the overall data strongly indicates a positive customer experience for most.
Amazing, fast and very professional service š Iām still very impressed and happy I got my phone with all data back š¤© Naveed managed to save my iPhone 11 Pro which got damaged with water and went completely off. He was very confident from the beginning and reassured me that I will retrieve all my data even tho Apple Store checked it out before and informed me nothing can be done. I highly recommend to everyone with any phone issues to check this place as they are very professional , thank you again š
Based on some good reviews I decided to use their service. Extremely bad idea, turned out to be a very Poor service! They were supposed to repair the screen but broke the home and side clicks. Unqualified and they deny responsibility. Similar to a scam.
I have broken ipad which screen got damage visit this place fixed in 1 hour with best price
I have never had a good experience with this Mobile Store. I felt bad for this store that it could never live up to my expectation or desire.
Im really disappointed with their quality of work. This Shop is a big NO NO for me, beware of them.
I purchased a non-original screen for my iPhone after they told me it would work fine. All of a sudden the screen went white at the bottom and lines on the side. They said the only way that could happen is if I dropped it. it was in my hand when it happened. I said I can prove there's not damage, but they didn't care. They won't do anything about it. They have no conception of customer service. Stay away from this company at all costs.
Cleary I have to edit this now. You DID NOT inform me that either screen had or didn't have a warranty. If you had told me the copy didn't, I wouldn't have chosen it. In fact YOU SAID the copy works perfectly fine. It doesn't. So I assume you lie to all you clients to get them to spend on two screens.
Again to anyone thinking of using this company please go somewhere else.
Never ever go to this repair shop, this people are not professionals they do repair and making things fast for the money not noticing they're ruining your gadgets. Just like what they did to my phone. This is a warning ā ļø for everybody.
the battery of my iphone 8 its not working well needed replacing i spoke to apple stores and they said its too old phone they couldn't help so i decided to find an shop local and i found this shop online i spoke to a gentleman and he was extremely professional knowledgeable and helpful i trusted him instantly and made my way to his shop he replacement my iphone battery their attention to detail was amazing install the new battery and ensured the seal was rights ran through several diagnostics no hidden costs it was a prefect price for the high level of services they delivered this the place for my mobile repairs iphone good as new with all my data safe Thank You so much i cannot thank you guys enough. recommend to anyone with a issue with their iphones well done to entire team for their hard work and amazing customer experience great team to connect if you will need any help with your phone
Top company! Our iPhone 15 Pro screen was broken, so we called them right away, and within half an hour, someone was already at our door to pick it up. The price was great for an original screen, and the customer service was just as good. They keep their promises, and that is the most important thing. The screen works perfectly, and we couldnāt be happier. I highly recommend buying from themāthe best in Dubai!
Very efficient and helpful. fixed perfectly! Had damaged my iPhone 15 pro max back camera and thought getting a full replacement would take a long time and be very very expensive, but i was really happy with how quick it was done and especially for the price!! Was also super pleased with how adaptable the staff were at getting specific parts my phone needed ordered for me :) i was nervous and put this off for ages but totally recommend would definitely go back for any problems in future with no hesitation They were friendly, patient, and provided the best customer service experience I've had in a long time. I highly recommend them for their professionalism and excellent support and at a very reasonable price by the friendly guy in the shop, would 100% use again And second they are doing free pick up and drop offs services if someone looking for pick up you can ask them they will happy to pick up your gadget RECOMMENDED I am so happy to have a working camera againšššitsĀ great
Very very very bad reparation, look the screen they do to my phone. When I told them , they told that itās good and they donāt want to repair the error they make
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