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Other Repairs
Game Over Plus Satwa Branch
Category: Computer Repair
Arafa Store, , is a business specializing in mobile phone and computer repair services. The company...
Category: Mobile phone Repair
Electra Technical Services is an electronics repair shop. The company offers a range of services inc...
Category: Air Conditioning Repair
Al Najem Technical AC Services is a business specializing in a range of repair and maintenance servi...
Category: Mobile phone Repair
BANAWE COMPUTER AND MOBILE LLC is a business specializing in various technology-related services and...
Category: Mobile phone Repair
A TO Z Mobile iPhone Repair Dubai, operating under the business name A to Z Mobile, is a comprehensi...
Game Over Plus Satwa Branch is a business that specializes in mobile phone repair. The company offers services as a cell phone accessory store, providing a range of products to complement mobile devices. Additionally, the company operates as an electronics store and a cell phone store, offering a selection of electronic goods and mobile phones. The company offers comprehensive solutions for mobile phone users, from repairs to accessories and new device purchases.
Overall Customer Sentiment:
Based on the provided data, [Business Name] maintains a high average rating of 4.7 out of 5 across 192 reviews, indicating a generally positive customer sentiment. However, a small number of reviews express significant dissatisfaction, highlighting a potential disparity in customer experiences.
Service Quality and Reliability:
Positive feedback frequently commends the staff for being friendly, accommodating, and providing good service, with specific mentions of helpful individuals. Customers appreciate competitive pricing and good deals on products. Conversely, negative reviews raise serious concerns regarding product quality, particularly with replacement parts and devices. Issues cited include poor quality screens, devices not functioning correctly in the local region, and concerns about product authenticity and registration.
Common Themes:
Recurring positive themes include friendly and helpful staff, competitive pricing, and good service. Negative themes center around product quality issues, perceived dishonesty or misrepresentation regarding products, and poor customer service experiences when issues arise, including rude staff and a lack of willingness to resolve problems. The contrast between positive and negative experiences suggests inconsistency in service delivery or product quality.
Final Assessment:
While the high average rating and numerous positive reviews suggest that [Business Name] generally provides satisfactory service and value, the presence of strongly negative feedback regarding product quality and issue resolution is a significant concern. The business appears to excel in customer interaction during the sales process and offers competitive pricing. However, the reliability and quality of some products, particularly replacement parts and certain devices, and the handling of customer complaints require attention. Potential customers should consider the overall positive trend but also be aware of the reported issues with product quality and post-sale support.
Before two weeks ago I went to repair a broken screen on my tab and they changed it with a very low quality screen and now suddenly the tab screen got internally damage and when I went to ask them about that they treated me with very poor customer service with bad attitude staff and they did not even check in proper and said it was my fault that it got damage but after repair I rarely use the tab and within one month of repair it got damage because they were cheating and misguiding customers with fake products and charging customers for lower quality products only to make money so please do not go to this place again and if you are getting any service please check for the after service warranty and also the staff their were so rude in talking to the customers with no respect at all.Highly disappointed with the very poor customer service.
Cheap price. Staff is friendly. Well commended shop for your gadget needs. Thank you for the good service. Lezgo!
I recently purchased a mobile from them, and I must say I am extremely satisfied with both the offer and the service. The staff, especially Vishnu, was incredibly helpful and attentive throughout the entire process. He made sure I got the best deal and answered all my questions with great patience. Highly recommend this store for their excellent customer service and great deals!
Shop offers lowest price. The staff is very friendly and acccommodating.👌
They are sale phone expensive and not good quality they giving you not registered in dubai some apps not working in dubai and specially the banks in dubai if you complain they always said some samsung some.. They don't know how to solve the problem.. Im not happy them quality and they are cheated and lies.... Im not happy them products.. Better i buy 400 ur 600 derhams itz stay long and good if you ask which good they will give you not good and expensive...im disappointed my new phone and they treated me like new customer.. That's shop and staffs all cheaters and lies.... They want only money for clients...
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