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Auto Repair
ZAHEDUL Car Mechanic
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ZAHEDUL Car Mechanic, operating under the business name ZAHEDUL, is an auto repair shop and battery store. The company offers a comprehensive range of services for vehicles. These services include general auto repair, addressing various mechanical issues to keep cars running smoothly. As a battery store, the company also provides battery-related services, likely including sales, testing, and replacement of car batteries. This combination of services positions ZAHEDUL as a convenient option for vehicle owners needing both general maintenance and specific battery solutions.
Overall Customer Sentiment:
Based on a significant volume of 151 reviews with an average rating of 4.8 out of 5, the overall customer sentiment is overwhelmingly positive. The high average rating indicates a strong level of satisfaction among the majority of patrons.
Service Quality and Strengths:
Recurring positive themes highlight the business's strengths in providing quick, efficient, and timely service. Customers frequently commend the helpfulness and professionalism of the staff, with specific mentions of assistance provided even during late hours. The emphasis on personalized service and the avoidance of unnecessary work are also highly valued, fostering trust among customers. The business appears to be a reliable option for prompt and effective auto repair and battery needs.
Areas for Improvement:
While the vast majority of feedback is positive, a small number of reviews indicate potential areas for improvement. One review specifically mentions a negative experience regarding battery pricing and brand quality. Although this appears to be an isolated incident within the provided sample, it suggests a need for consistent transparency and competitive pricing in the battery service area.
Common Themes:
The most prominent themes across the reviews are speed, efficiency, helpfulness, trustworthiness, and personalized service. These consistently positive attributes contribute significantly to the high customer satisfaction levels.
Final Assessment:
Considering the high volume of positive reviews, the exceptional average rating, and the consistent praise for service quality, the business generally delivers high-quality and reliable auto repair and battery services. The identified area for improvement regarding battery pricing should be addressed to ensure consistent customer satisfaction across all service offerings. Overall, the business appears to be a dependable choice for automotive needs.
Amazing and professional service! Zahedul was very helpful and clearly solved my issue within a day, now this will be my go to garage for sure!
Excellent quick service, available on time for any work
Good job
Not at all dependable, they ask 450 for rubbish battery brand.
Quick and effective service provided. Definitely recommended 👍🏻
The give personalized service.they don't do any work that isn't necessary! i trust that ✔️✔️
These people very helpful . They help me in the midnight for repair my car
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