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Mobile phone Repair
ZYGO Mobile trading LLC
Category: Mobile phone Repair
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ZYGO Mobile Trading LLC is a business specializing in mobile phone services. The company offers comprehensive mobile phone repair services, addressing various issues to restore devices to working order. Additionally, the company provides a selection of cell phone accessories, catering to different needs and preferences. As a cell phone store, the company also offers a range of mobile phones for sale.
Customer Review Analysis: ZYGO
Overall Customer Sentiment:
Based on a collection of 10 reviews and an average rating of 4.4 out of 5 from a total of 20 reviews, the overall customer sentiment towards ZYGO is predominantly positive. A significant portion of customers express high satisfaction with the services and products offered.
Service Quality and Strengths:
Key strengths highlighted by customers include efficient and fast repair services, the use of high-quality parts, and a well-organized store environment. The staff is frequently described as friendly, professional, and helpful, contributing to a positive customer experience. Specific mention is made of a staff member, Salahudeen, for his positive personality and helpfulness. The availability of a wide collection of products, such as screen protectors, is also noted positively.
Areas for Improvement and Weaknesses:
While the majority of feedback is positive, some negative reviews indicate concerns regarding product quality and pricing. Specifically, there are mentions of selling low-quality products and high prices, with one review simply stating "No good." These isolated negative comments suggest potential inconsistencies in product offerings or pricing strategies that warrant attention.
Common Themes:
Recurring positive themes include the speed and quality of repairs, the helpfulness and friendliness of the staff, and the overall positive atmosphere of the store. The negative feedback centers on product quality and pricing.
Final Assessment:
Overall, ZYGO appears to be a reliable business that generally delivers high-quality service, particularly in mobile phone repairs. The positive feedback regarding staff professionalism and efficiency is a significant strength. However, the negative comments regarding product quality and pricing suggest areas where the business could focus on ensuring consistency and customer satisfaction across all offerings. The high average rating and the majority of positive reviews indicate that ZYGO is a trustworthy option for mobile phone services, though potential customers should be aware of the reported inconsistencies in product quality and pricing.
All price high note good
I buy from there 16pro screen protector, they have many collections. Staff are good very friendly. And affordable price.
I have been a customer of zygo for several years now. I have always received the best service, product, and customer service whenever I come here. For all my service needs, this is the place I trust.found everything I was looking for at this store, and the prices were reasonable. The store was well-organized, and the staff was friendly and helpful.”
I went the shop for putting sticker! Salah was amaizing i prefer to vist there once time
No good
There one guy his name is salahudeen He very good personality
They are selling low quality products.
ZYGO exceeded all my expectations! From the moment I walked in, their friendly and professional staff made the process seamless. They diagnosed and repaired my phone faster than I could have imagined, using high-quality parts that left my device as good as new. The shop is well-organized, and the team goes above and beyond to ensure customer satisfaction. If you’re looking for reliable mobile service with a smile, ZYGO is the place to go. Highly recommended!
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