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Appliance Repair
Wadi Al Maahir
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Wadi Al Maahir, , is a business specializing in appliance repair services. The company offers comprehensive repair solutions for a variety of household appliances, including dedicated services for washers and dryers. Their expertise covers diagnosing and fixing common issues, ensuring these essential appliances function correctly. The company provides reliable and efficient repair services to address the needs of their customers.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.8 out of 5 from 64 reviews. Many customers express satisfaction with the professionalism, efficiency, and friendliness of the service provided. Positive feedback frequently highlights timely arrivals, effective problem resolution, and helpful guidance.
Service Quality:
Based on the provided reviews, the business generally demonstrates a high level of service quality, particularly in appliance repair. Customers commend the technicians' skill, attention to detail, and ability to quickly diagnose and fix issues. The service is often described as professional and efficient.
Common Themes:
Recurring positive themes include prompt service, effective repairs, and positive interactions with technicians. However, a significant area of concern revolves around pricing and transparency. Several reviews mention perceived overcharging for parts and services, with difficulty verifying part costs. There are also instances of unresolved issues after initial repairs, leading to customer frustration.
Final Assessment:
The business appears to deliver high-quality and reliable appliance repair services for a majority of customers, as evidenced by the strong average rating and numerous positive reviews. Key strengths lie in the technical expertise and professionalism of the staff. However, the recurring negative feedback regarding pricing and occasional issues with complete problem resolution warrant attention. While the overall sentiment is positive, potential customers should be aware of the reported concerns regarding cost transparency and ensure clear communication regarding pricing before proceeding with repairs.
Due to a blockage our washing machine could no longer pump in water. Wadi Al Maahir arrived on time and was able to fixxthe issue within 10 minutes. This man knows what he is doing. Very professional and very friendly. Good job!
I had an amazing experience with the team today. Their service was extremely professional, fast, and efficient. They worked with great skill and attention to detail, keeping everything clean and organized. On top of that, they were very friendly and made the entire process smooth and pleasant. Highly recommended!
It was fantastic job - perfectly- timely and at the top professionaly. Amazing Service and quality style of Work. May Allah success more.
Just for the visit charged 150. Highly expensive
On time service and easy to deal with. Ali has been very helpful and went out of his way to assist.
Overpriced and unreasonable .. Such Simple gasket change fir washing machine they requested 470 AED in which other professional company did the repair service with original gasket change with less than half of their price and they attended the call and did the repair in 3hrs.
They would overcharge you for the parts of the appliances. There is no way you can verify the prices of the parts they charge. When you approach them they surely mislead you giving you the impression that parts will not cost that much. Beware..
Very bad service after I hired them to fix my dishwasher they didn’t know how to fix it back and do the connection same way it was it start leaking and after second visit they still couldn’t do it and later on when I told them the water still leaking they told me it’s not our problem call plumber while they didn’t know how to connect back the same way
Very poor service I don’t recommend this service at all ..
Well behaved reasonable person, explained all issues and guided for future care to be taken. Excellent service