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Computer Repair
Vektra Computers LLC
Category: Computer Repair
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Vektra Computers LLC is a computer store offering a range of services. The company offers custom-built computers tailored to individual needs, as well as pre-built systems. They provide computer repair services, addressing hardware and software issues. Additionally, the company offers upgrades for existing computers, helping customers enhance performance. They also sell computer components and accessories.
Overall Customer Sentiment:
Based on the provided reviews and the high average rating of 5 out of 5 from a total of 20 reviews, the overall customer sentiment towards Vektra Computers is overwhelmingly positive. Customers express high levels of satisfaction with their purchases and the service received.
Service Quality:
A key strength highlighted across multiple reviews is the exceptional customer service. Customers consistently praise the responsiveness, helpfulness, and expertise of the staff, particularly in diagnosing and resolving issues. The communication, including frequent updates and follow-ups, is also frequently mentioned as a positive aspect. The efficiency of delivery and the care taken in packaging are also noted.
Common Themes:
Several recurring themes emerge from the reviews. Customers appreciate the value offered, citing competitive pricing that is often unmatched by competitors. The availability of specific or hard-to-find components, such as Asrock motherboards, is also a significant positive. The ease and satisfaction of the purchasing process, from pre-order to delivery, are consistently mentioned. The quality of the products themselves, including customized builds and specific components, is also well-received.
Final Assessment:
Based on the analysis of the provided reviews and the overall high rating, Vektra Computers appears to consistently deliver high-quality and reliable service. The business excels in providing both value and excellent customer support, demonstrating expertise and a commitment to customer satisfaction. The positive feedback regarding product availability, pricing, and the overall purchasing experience suggests that Vektra Computers is a trustworthy and recommended option for computer store services.
Got my 5080 in launch day. Quick delivery. Amazing services. Even got a free gift. 😍
Great service.. I received frequent updates and follow-ups via whatsapp regarding my order. I received the package on time (Asrock X870E Nova Wifi Motherboard). The price was unmatched by any other website. Very satisfied
I have recently purchased a budget gaming pc which was customized by my choice and it is absolutely perfect and thanks to the team vektra computers for providing it at super price with full service 🙂. This is one of the best services you can get at affordable price 😉. Thanks once again 😊.
I was looking to purchase an Asrock X870E motherboard to pair with a Ryzen 9800X3D CPU and I found out from Asrock's website that Vektra is an official Asrock dealer int he UAE. None of my usual favourite stores were stocking Asrock boards. Vektra had listed two of the popular Asrock models up for pre-order at fair prices. I called the store and spoke with an attendant who was super helpful and informed me about the pre-order and that stock was expected to arrive by the second week of Feb. I decided to make a payment for a X870E Nova Wifi in the last week of Jan. At the start of the second week of Feb (2 days ago), I promptly get a message from Vektra first thing in the morning that my board was ready and whether I would like it delivered or prefer to pick it up. I requested delivery and the attendant arranged for that on Monday itself with the delivery scheduled for Tuesday. I received the board yesterday, perfectly packed with no damage. The process of populating 4 of the five available M.2 NVME slots was easy and satisfying and the board fired up on the first try with the CPU, RAM and storage devices all detected at first boot. The BIOS is super easy to read and understand and selecting EXPO and applying it was easy. The RAM sticks ran at the EXPO on reboot and PBO was activated and functioning with little effort. What's nice with the Asrock BIOS is that, it has preconfigured options for PBO + CO levels (-10, -20, -30), so you don't have to manually set the Curve Optimizer levels. All-in-all, very pleasant first time experience with an Asrock motherboard and with Vektra Computers. I will definitely check in with them for future purchases.
If you are looking for both value and great customer service, then I have to say Vektra really nailed it on both ends. This was my first time making a purchase through them, and when my system had a small hiccup (it was an issue on my end as I was using a relatively old power supply unit). Danny came to the rescue by diagnosing the issue and immediately resolved it. His expertise was on full display! I'm beyond pleased with my experience and wholeheartedly recommend them.